Clinical Case Manager

2 weeks ago


กรงเทพมหานคร, Thailand April Asia Pacific Full time

For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best care.

We are part of the APRIL Group, an insurance specialist with 2,300 staff in 16 countries.

Are you passionate about improving patient journeys and optimizing treatment plans? We are seeking a skilled and dedicated **Clinical Case Manager** to join our team in the APAC region.

As a Clinical Case Manager, you will play a vital role in managing complex clinical cases, with the dual objective of enhancing patient outcomes and optimizing treatment costs. Your expertise and strategic approach will be crucial in achieving these objectives while ensuring effective coordination across multiple teams.

**Responsibilities**:

- Take ownership of the case management process, ensuring a comprehensive understanding of each complex ongoing medical case.
- Develop innovative and effective action plans to achieve the objectives of improving patient journeys and enhancing cost-effectiveness.
- Monitor the cost savings and continuously propose new strategies to improve the savings based on the analysis.
- Focus on customer experience and provide clear and transparent explanations to members. Engage with members regarding their healthcare situations, providing guidance and discussing alternative treatments, suggesting alternatives, and facilitating second medical opinions when necessary.
- Prepare well-structured and concise case summaries as part of the escalation process, ensuring all relevant information is included.
- Oversee and coordinate the various teams involved in the case management process, including the LOG team and medical team. Align with objectives and key performance indicators.
- Organize regular case study sessions to enhance teamwork, communication, and collaboration among team members. Foster a supportive and collaborative work environment.
- Participate in a roster system to ensure seamless service continuity and availability.

**Requirements**:

- A degree in a relevant healthcare field, such as Medicine (preferred), or Nursing, Healthcare Management.
- Strong analytical and problem-solving skills, with the ability to develop innovative action plans and drive cost savings.
- Excellent communication and interpersonal skills, with the ability to engage effectively with members and medical professionals.
- Knowledge of healthcare systems and clinical procedures, with the ability to understand and interpret medical information accurately.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

**Benefits**:

- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and continuous learning.
- Collaborative and inclusive work environment.
- Work-life balance and flexible working arrangements.
- Engaging and challenging work with a meaningful impact on patient care.
- Cutting-edge technology and resources to support your work.
- Supportive leadership and opportunities for career growth within the organization.


  • Case Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to ensure they have access to the best care. We...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to ensure they have access to the best care. We...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to ensure they have access to the best care. We...

  • Clinic Manager

    6 days ago


    กรุงเทพมหานคร, Thailand OOCA Full time

    Ooca is seeking an experienced Clinic Manager to oversee our innovative online and clinical healthcare services. You will manage all aspects of operations for our telepsychiatry platform and new physical clinic, optimizing customer and provider experiences across both virtual and in-person care delivery channels. - Manage daily clinic operations including...


  • กรุงเทพมหานคร, Thailand Grand Pacific CRO Full time

    **About Us**: The Grand Pacific CRO team has over 25 years’ experience in conducting clinical trials in the Asia Pacific region, including Australia, New Zealand and South Africa. We have continued as a leader in the industry and have expanded services to include central laboratory, site management and image reading services. We pride ourselves on meeting...


  • กรุงเทพมหานคร, Thailand IQVIA Full time

    **Job Overview** Perform daily administrative activities, in conjunction with the Clinical Research Associates and Regulatory and Start-Up teams, to ensure a complete and accurate Trial Master File delivery. Essential Functions - Assist Clinical Research Associates (CRAs) and Regulatory and Start-Up (RSU) team with accurately updating and maintaining...


  • กรุงเทพมหานคร, Thailand OOCA Full time

    Ooca is seeking an experienced Clinic Manager to oversee our innovative online and clinical healthcare services. You will manage all aspects of operations for our telepsychiatry platform and new physical clinic, optimizing customer and provider experiences across both virtual and in-person care delivery channels. - Manage daily clinic operations including...

  • Case Manager

    5 days ago


    กรุงเทพมหานคร, Thailand Toll Group Full time

    Company Description **About Toll** At Toll, we aren't just moving businesses; we are moving the world towards a brighter, more compassionate future, full of hope and opportunity for those in adversity. Our Government & Defence division is an experienced and trusted government partner and delivers case management services that include a broad range of...

  • Clinic Manager

    1 week ago


    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** Operating over 70 spas worldwide, MSpa is an international driving force in Spa & Wellness. MSpa’s journey began in Thailand in 1999 with Mandara Spa, and has since evolved and expanded to include the renowned Anantara Spa and AvaniSpa brand, as well as bespoke concepts. Our award winning spas continue to grow and adapt to suit the...

  • Case Manager

    1 week ago


    กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • กรุงเทพมหานคร, Thailand Novotech Asia Full time

    **Brief Position Description** Clinical Operations Manager - this role provides supervision, leadership, and line management of the Clinical operation team. This role will ensure that line reports are trained and managed to conduct clinical trials according to ICH-GCP guidelines, local regulatory requirements, Novotech / client standard operating procedures...

  • Cra Ii or Sr Cra

    4 days ago


    กรุงเทพมหานคร, Thailand Syneos - Clinical and Corporate - Prod Full time

    **Description** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything...


  • กรุงเทพมหานคร, Thailand OOCA Full time

    We are seeking a skilled Clinic & Operation Manager to lead our integrated healthcare services, including our physical clinic at Gaysorn Centre, Floor 5, Bangkok, and the Ooca app platform. This role is crucial in our blended care model, requiring expertise in both clinic management and digital health operations. **Who are we?** ooca is the largest digital...


  • กรุงเทพมหานคร, Thailand Smart Search Recruitment Full time

    Our client is a well-known European Pharmaceutical company that specializes in diagnostic solutions and has been established for over 50 years with operations spanned across 5 continents and a reputation for being at the forefront innovative healthcare solutions. In Thailand, they operate an office, serving as a regional hub of operations for Indochina. Due...


  • กรุงเทพมหานคร, Thailand OOCA Full time

    We are looking for a psychologist to join our team and support the well-being of our customers. A Psychologist’s responsibilities include evaluating customers and gathering their history before diagnosing issues that need attention through the use of tests to develop a treatment plan to ensure the health and success of your customers. They will interview...


  • กรุงเทพมหานคร, Thailand Expand Health Full time

    As the Longevity Hub & Clinic Manager, you will have a hands-on leadership role in establishing and managing a state-of-the-art longevity and wellness facility. Your responsibilities will span from clinic setup and launch to ongoing operational excellence, team leadership, and business performance. This position is ideal for an entrepreneurial-minded...


  • กรุงเทพมหานคร, Thailand IQVIA Full time

    **Job Overview** Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. **Essential Functions** - Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in...


  • กรุงเทพมหานคร, Thailand MSD Full time

    **Job Description**: This role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, company policies and procedures, quality standards and adverse event reporting requirements internally and externally. Under the oversight of the SCOM or CRD, the person is responsible for...


  • กรุงเทพมหานคร, Thailand OOCA Full time

    Ooca is seeking an experienced Digital and Clinical Operations Manager to oversee our innovative online and clinical healthcare services. You will manage all aspects of operations for our telepsychiatry platform and new physical clinic, optimizing customer and provider experiences across both virtual and in-person care delivery channels. - In charge of full...


  • กรุงเทพมหานคร, Thailand MSD Full time

    This position is responsible for project management of the assigned studies, accountable for performance for assigned protocols, leads local study teams to high performance on trains in the protocol other local roles, closely collaborates with and supports CRAs as protocol expert etc. **WHAT YOU WILL DO** **Key Responsibilities**: - Main Point of Contact...