Clinic Manager

5 months ago


กรงเทพมหานคร, Thailand OOCA Full time

Ooca is seeking an experienced Clinic Manager to oversee our innovative online and clinical healthcare services. You will manage all aspects of operations for our telepsychiatry platform and new physical clinic, optimizing customer and provider experiences across both virtual and in-person care delivery channels.
- Manage daily clinic operations including customer flow, staff management, and inventory controls. You will be involved in:

- Overseeing building or space selection, layout, and readiness
- Defining workflows, staffing plans, and equipment/supplies needed
- Establishing customer-focused protocols spanning appointment booking, intake processes, referrals, and billing
- Instilling a welcoming culture through staff selection, training, and development with a focus on hospitality mindsets
- Monitoring clinic environment and staff friendliness to ensure positive, supportive patient experiences
- Identifying any opportunities to improve comfort, care, or accessibility in the clinic
- Working closely with the key leaders to develop new policies, protocol and procedures of clinic and operations part both online and offline.
- Provide leadership, strategic problem-solving and guidance enabling smooth functioning of Ooca’s blended care model
- Oversee the daily operations of the clinic, including managing staff, scheduling appointments, and maintaining customer records.
- Implement efficient processes to ensure seamless patient journeys and optimize operational efficiency with high customer satisfaction.
- Work closely with provider success and customer success teams to enable seamless patient journeys and operational efficiency.
- Implement quality improvement initiatives and compliance with healthcare regulations and industry standards (JCI, ISO or etc.)
- Ensure compliance with healthcare regulations, focusing both on our virtual care delivery and clinical site
- Develop and manage the clinic budget, maximize revenue generation, and oversee accurate billing processes.
- Optimize inventory controls and vendor relationships supporting uninterrupted client services
- Recruit, train, and supervise team of 4-5 clinic staff, fostering a collaborative, positive work environment and highest standard.

**Requirements**:

- Graduate in healthcare administration, Administration, Business Administration, or a related field (master's degree preferred).
- Graduating in Psychology or Nurse would be an advantage.
- 3+ years’ experience in health and wellness industry with telehealth or virtual care settings strongly preferred
- 3+ years’ experience in clinic management.
- Previous hotel & hospitality management is an advantage.
- Experience in managing clinic, healthcare facilities or wellness center.
- Knowledge of healthcare regulations, compliance, and billing practices.
- Strong leadership skills and the ability to manage and motivate a team.
- Proficiency in Microsoft Office and mental health record systems
- Service mind, good problem solving and negotiation skills.
- Excellent communication and interpersonal skills.
- Fluency in English is essential.
- Willing to welcome and communication with both adults and children with a service-minded attitude.

**Benefits**
- Company mobile phone / phone number as per job requirement
- Group health insurances
- Internal Seminar
- 12 days for holiday with 14-day straight holiday leave allowance
- Menstrual leave up to 12 days (excluded from sick leave)
- Mental Health counseling sessions with psychiatrists and psychologists through Ooca platform
- Welfare according to Thai Labour Protection Law
- Hybrid workplace policy
- Social Security Insurance
- Provident Fund (condition applied)
- Annual Health check-up (condition applied)
- Mental balance leave (condition applied)
- MOU with The Government Housing Bank for Home loan special Interest rate
- BYOD policy, personal laptop with less than 3 years old will is eligible for 1000 THB/month subsidy (registration required)


  • Clinic Manager

    5 months ago


    กรุงเทพมหานคร, Thailand OOCA Full time

    Ooca is seeking an experienced Clinic Manager to oversee our innovative online and clinical healthcare services. You will manage all aspects of operations for our telepsychiatry platform and new physical clinic, optimizing customer and provider experiences across both virtual and in-person care delivery channels. - Manage daily clinic operations including...

  • Clinic Manager

    5 months ago


    คลองเตย, กรุงเทพมหานคร, Thailand PRTR Full time

    Our client provides research and development on healthcare and wellness. **Responsibilities** - Managing the operations of the clinic. - Controlling clinic activities and staff to ensure they are efficient and effective. - Matching patients with the best treatment options in the clinic, coordinating with medical staff and keeping doctors updated on the...

  • Clinic Manager

    5 months ago


    กรุงเทพมหานคร, Thailand บริษัท ทรูท เดนทิสทรี จำกัด Full time

    ยา/เภสัชกรรม, ความงาม/เครื่องสำอางค์ วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 5 - 10 ปี- กรุงเทพมหานคร- ปริญญาตรีหรือสูงกว่า- 30,000 - 50,000 บาท/เดือน-...

  • Clinical Lead

    7 months ago


    กรุงเทพมหานคร, Thailand Novotech Asia Full time

    **Brief Position Description**: The Clinical Lead (CL) and Senior Clinical Lead provides direction and guidance to multi-country clinical teams in assigned project(s), coordinates site management and monitoring activities, and provides operational leadership for clinical teams to achieve project deliverables. **Minimum Qualifications & Experience**: -...


  • กรุงเทพมหานคร, Thailand OOCA Full time

    Ooca is seeking an experienced Digital and Clinical Operations Manager to oversee our innovative online and clinical healthcare services. You will manage all aspects of operations for our telepsychiatry platform and new physical clinic, optimizing customer and provider experiences across both virtual and in-person care delivery channels. - In charge of full...


  • กรุงเทพมหานคร, Thailand MSD Full time

    This position is responsible for project management of the assigned studies, accountable for performance for assigned protocols, leads local study teams to high performance on trains in the protocol other local roles, closely collaborates with and supports CRAs as protocol expert etc. **WHAT YOU WILL DO** **Key Responsibilities**: - Main Point of Contact...


  • กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Main Point of Contact (POC) for assigned protocols and link between Country Operations and clinical trial team (CTT). **Responsible for project management of the assigned studies**: pro-actively plans, drives and tracks execution and performance of deliverables/timelines/results to meet country commitments from feasibility and site selection, recruitment,...

  • Clinic Manager

    5 months ago


    กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Industry**: Medical- [New clinic at Shinakaring]- Task as Clinic staff like clinic mange ,take care customer. - Take care of customer and supplier. - Check simple accounting process in shop and report to Japanese manager - Translate JP-TH ,TH-JP and support evacuation MTG for them - Manage 2 staff up. - Other tasks as...

  • Clinical Case Manager

    6 months ago


    กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • กรุงเทพมหานคร, Thailand MSD Full time

    **Clinical Research Associate Manager** **THE OPPORTUNITY** This role will be key to ensure strong monitoring in our clinical trials. Under the oversight of the Head of Monitoring Resources or the CRD, the person is responsible to manage a team of 6-14 CRAs and to ensure excellent study and site performance with strict adherence to local regulations,...


  • สาทร, กรุงเทพมหานคร, Thailand PRTR Full time

    More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people...


  • กรุงเทพมหานคร, Thailand MSD Full time

    With support of other CRMs and/or TA-Head/CRD, this role is accountable for the end-to-end performance and project management for assigned protocols in a country in compliance with ICH/GCP and country regulations, the company's policies and procedures, quality standards and adverse event reporting requirements internally and externally. The aCRM could be...

  • Clinical Team Lead

    7 months ago


    กรุงเทพมหานคร, Thailand Fortrea Full time

    Clinical Team Leads (CTL) own the clinical delivery of clinical research trials. CTLs function as the Clinical Project Manager (CPM) within the core project team. CTLs partner with the Project Manager and other functional leads to ensure successful delivery of the clinical aspects of a trial within contractual and budgetary requirements. The CTL oversees the...

  • Clinical Lead

    7 months ago


    กรุงเทพมหานคร, Thailand Novotech Asia Full time

    This position is open to all APAC countries including AU and NZ. **Brief Position Description**: The Clinical Lead (CL) and Senior Clinical Lead provides direction and guidance to multi-country clinical teams in assigned project(s), coordinates site management and monitoring activities, and provides operational leadership for clinical teams to achieve...

  • Clinical Psychologist

    5 months ago


    กรุงเทพมหานคร, Thailand OOCA Full time

    We are looking for a psychologist to join our team and support the well-being of our customers. A Psychologist’s responsibilities include evaluating customers and gathering their history before diagnosing issues that need attention through the use of tests to develop a treatment plan to ensure the health and success of your customers. They will interview...


  • กรุงเทพมหานคร, Thailand MSD Full time

    **Job Description**: Under the oversight of the line-manager, this role is responsible for comprehensive trial and site administration and involves preparing, collating, distributing and archiving clinical documents. The CTC supports clinical supply & non-clinical supply management and ensures timely maintenance of tracking and reporting tools, as...


  • กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Develops strong site relationships and ensures continuity of site relationships through all phases of the trial. Performs clinical study site management/monitoring activities in compliance with ICH-GCP, Sponsor SOPs, Local Laws & Regulations, Protocol, Site Monitoring Plan and associated documents. Gains an in-depth understanding of the study protocol and...


  • กรุงเทพมหานคร, Thailand MSD Full time

    This role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, policies and procedures, quality, standards and adverse event reporting requirements internally and externally. Under the oversight of the Sr.COM/COM Lead, the person is responsible for execution and oversight of...


  • กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Track (e.g. essential documents) and report (e.g. Safety Reports). Update clinical trial databases (CTMS) and trackers. Ensure collation and distribution of study tools and documents. Clinical supply & non-clinical supply management, in collaboration with other country roles. Manage Labeling requirements and coordinate/sign translation change request, in...


  • กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Work allocation, staff development and performance appraisal. Provides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources. Work with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce...