Technical Support Intern
4 weeks ago
We're looking for a technical support specialist to join our team at Agoda, a leading online travel booking platform.
As a technical support specialist, you'll work with our team to provide technical support in an enterprise environment, troubleshooting and setting up software and hardware, and using various systems management solutions.
You'll have the opportunity to work with high-end Mac and Windows hardware, and use your skills to make a real difference in our customers' experiences.
To be successful, you'll need to be a quick learner with excellent collaboration and English communication skills, and have a strong service-oriented mindset.
If you're passionate about technology and enjoy working in a fast-paced environment, we'd love to hear from you.
Key responsibilities:
- Provide technical support in an enterprise environment
- Troubleshoot and set up software and hardware
- Use various systems management solutions
- Work with high-end Mac and Windows hardware
Requirements:
- Currently studying for a Bachelor's or Master's Degree in Computer Science or a related field
- Familiar with Windows or macOS operating system
- Possesses a strong service-oriented mindset and a willingness to assist others
- Quick learner
- Excellent collaboration and English communication skills
Preferred skills:
- In-depth Windows/Mac troubleshooting knowledge
- Understanding of TCP/IP networking fundamentals
- Familiarity with Mac OS and Linux Operating Systems
Agoda is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to providing a work environment that's rich in diversity, creativity, and collaboration. If you're a motivated and talented individual who shares our values, we'd love to hear from you. Our team is passionate about making travel easy and rewarding for everyone, and we're looking for people who share our passion.
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