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Technical Support Intern
1 month ago
A global online travel booking platform seeks a technical support intern to work with its team of experts in a multinational organization.
Agoda is an innovative company that connects travelers with a global network of hotels and holiday properties, flights, activities, and more.
Key Responsibilities:- Work as a team to provide technical support in an enterprise environment
- Experience hands-on software and hardware troubleshooting and setup
- Utilize various on-premise and cloud-based Systems Management solutions
- Work with high-end Mac and Windows hardware
- Currently studying for a Bachelor's or Master's Degree in Computer Science or a related field
- Familiar with Windows or macOS operating system
- Possesses a strong service-oriented mindset and a willingness to assist others
- Quick learner
- Excellent collaboration and English communication skills
- In-depth Windows/Mac troubleshooting knowledge
- Understanding of TCP/IP networking fundamentals
- Familiarity with Mac OS and Linux Operating systems
We pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation.
We are an equal opportunity employer and are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.