Operations and Project Executive

POSITION SUMMARY

The Operations and Project Executive is responsible for coordinating and supporting the operational and project requirements of the Engineering and IT departments. Reporting directly to the Director of Engineering, this role ensures that departmental projects, initiatives, and operational activities are delivered on time, within scope, and to the highest standards of quality. The position requires excellent organizational and communication skills, strong attention to detail, and the ability to build productive relationships with leaders, associates, and external vendors. 

In addition to managing calendars, tasks, and reporting for the Engineering and IT leadership, the Operations and Project Executive plays a critical role in coordinating multi-stakeholder projects, maintaining vendor and contractor relationships, and ensuring structured communication and follow-up. The role also supports department leaders by assisting with planning, tracking budgets, and monitoring project timelines, while fostering collaboration across teams to ensure efficiency and accountability.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.  Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.  Perform other reasonable job duties as requested by Supervisors

Critical Tasks

Departmental Support

• Act as the primary coordination point for the Director of Engineering and IT leadership team.
• Manage departmental calendars, meetings, tasks, and project-related documentation.
• Prepare reports, presentations, and updates for departmental and hotel leadership reviews.
• Ensure timely follow-up on action items and operational priorities.

Operations & Administration

• Support day-to-day operational requirements of Engineering and IT, ensuring smooth workflow and alignment with departmental goals.
• Maintain departmental records, project files, and confidential documents with accuracy and discretion.
• Coordinate regular meetings, prepare agendas, take minutes, and ensure structured follow-up.
• Track departmental service requests, projects, and recurring tasks to maintain accountability.

Project Coordination

• Assist in planning, coordinating, and executing projects across Engineering and IT, ensuring timeliness, quality, and proper communication.
• Lead structured follow-up with stakeholders to ensure progress against deadlines.
• Manage vendor and contractor relationships, including communication, scheduling, and performance follow-up.
• Track project budgets, milestones, and outcomes, reporting regularly to the Director of Engineering.
• Support cross-departmental coordination for hotel-wide projects requiring Engineering or IT input.

Communication & Reporting

• Draft and review departmental reports, including project updates, expense summaries, and compliance documentation.
• Consolidate inputs from Engineering and IT leaders to prepare monthly and quarterly executive reports.
• Ensure consistency, accuracy, and timeliness in submissions to hotel leadership, corporate, or ownership when required.
• Maintain open communication channels with vendors, contractors, and internal stakeholders.

People & Collaboration

• Build positive and productive working relationships across Engineering, IT, and other hotel departments.
• Support leaders in training and guiding team members on project processes and accountability.
• Promote teamwork, transparency, and efficiency in cross-functional initiatives.
• Handle sensitive departmental matters with tact, professionalism, and confidentiality.
• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Physical Tasks

• Enter and locate work-related information using computers and departmental systems.
• Read and visually verify information in a variety of formats.
• Inspect documents and equipment for accuracy and compliance.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Maintain flexibility to manage multiple projects simultaneously while ensuring accuracy and attention to detail.
• Stand, sit, or walk for an extended period of time or for an entire work shift.

Policies and Procedures

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.