Customer Service Officer
2 weeks ago
- Lead Sales Initiatives: Develop and execute strategic plans to meet and exceed revenue targets.
- Client Acquisition: Identify, approach, and close deals with potential clients across key verticals.
- Relationship Management: Build and nurture strong relationships with senior stakeholders and decision-makers.
- Customized AI Solutions: Understand client needs and propose tailored AI solutions that deliver measurable value.
- Cross-functional Collaboration: Work closely with Business Development and Product teams to align offerings with market demands.
- Sales Reporting: Provide clear, data-driven reports and forecasts to leadership.
- Mentorship: Guide and support junior team members to foster a high-performance sales environment.
- Proven experience in a senior sales role, preferably within AI, SaaS, or tech-driven environments.
- Strong knowledge of B2B sales cycles, especially within retail, logistics, F&B, or manufacturing sectors.
- Technical aptitude to understand AI solutions and explain them in business terms.
- Excellent communication and negotiation skills in English. Proficiency in Thai is a strong plus for regional responsibilities.
- Track record of achieving or exceeding revenue goals.
- Proficient in CRM tools, MS Office, and using data to drive decision-making.
- Work alongside & learn from best in class talent
- Attractive Salary & Benefits
- Opportunity to make a positive impact
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Senior Customer Service Officer
22 hours ago
Bangkok, Bangkok, Thailand TRANS OVERSEA SERVICE & TRANSPORT CO., LTD. Full timeเจ้าหน้าที่ Senior Customer Service: Freight Forwarder : มีหน้าที่หลักในการเป็นศูนย์กลางการสื่อสารระหว่างบริษัทกับลูกค้า
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Customer Service Officer
1 week ago
Bangkok, Bangkok, Thailand Gogoprint Pte. Ltd. Full timeYou are going to join the Customer Service team.You will ensure that our customers have a smooth and pleasant journey with us by answering their questions, resolving their issues, and assisting them with some of their graphic design needs.Customer Service Responsibilities:Respond to customers via phone and Zendesk tickets (email / LINE / Facebook) on a daily...
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Customer Service Officer
1 week ago
Bangkok, Bangkok, Thailand Bio-Rad Laboratories Full timeThis Customer Service Officer will be managing, coordinating and processing all enquiries / orders to the complete satisfaction of the SEA customers within the guidelines set by the company.How You'll Make An ImpactHandle inbound orders & enquiries (via phone calls, faxes and emails) from customers & channel partnersReply promptly to emails, and follow-up...
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Customer Service Officer
21 hours ago
Bangkok, Bangkok, Thailand Ascend Group Full timeCustomer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems,...
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Customer Service Executive
5 days ago
Bangkok, Bangkok, Thailand Neusoft Full timeWork Description:Utilize the existing KB to Provide customer service through voice, online and email channels.Handling customer complaints.Ensure customer satisfaction given to the customers by providing accurate and timely response.Requirements:Diploma or above;Proven customer support experience or experience as a Client Service Representative, have...
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Bangkok, Bangkok, Thailand Thonburi Automotive Assembly Plant Co., Ltd. (Head Office) Full timeOfficer - CRM and Customer Service is responsible for daily CRM operations, customer communication and complaint-handling activities for both dealership and distributorship. This role ensures accurate customer data, timely follow-ups, smooth appointment coordination and effective service recovery to support a positive customer experience. The position...
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Customer Service Ambassador
1 week ago
Bangkok, Bangkok, Thailand Central Group (Central Pattana Public Company Limited) Full timeKey Responsibilities1. Frontline Customer AssistanceGreet visitors warmly and provide courteous, professional service.Handle enquiries in person, via phone, and through digital channels.Provide accurate information on store locations, promotions, events, and mall facilities.Assist visitors with special needs (wheelchair, stroller, guidance support).2....
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Customer Service
1 week ago
Bangkok, Bangkok, Thailand SPEEDSHIP SOLUTION CO., LTD. Full timeThe Customer Service role is responsible for assisting customers through chat and phone, resolving issues, and ensuring a smooth service experience. This position requires fast problem solving, clear communication, and a friendly attitude to maintain customer satisfaction.Key ResponsibilitiesHandle customer inquiries via chat, phone, and social mediaProvide...
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Customer Service
22 hours ago
Bangkok, Bangkok, Thailand Bangkok Bank Public Company Limited Full timeCustomer Service (Non Voice Agent)Handle inquiries & complaints from online channels2-3 year experience in Call Center/Customer ServicesGood command of EnglishResponsibilities:Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints...
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Customer Service Admin
1 week ago
Bangkok, Bangkok, Thailand Palexy Full timeCUSTOMER SERVICE ADMIN (THAI SPEAKING)Location: Bangkok, ThailandOur AI-powered retail performance management solutions transform existing in-store CCTV cameras into powerful BI systems for retailers to boost store conversion, improve customer service, and achieve operational excellence.Recognized as one of the top 10 Indoor Mapping Analytics Vendors by...