Technical Presales
2 weeks ago
Job Title: Presales Engineer (Cybersecurity + Infrastructure)
Work Location: Bangkok MSP (Head Office, Bangkok)
Department: Sales Department
Reports to: Sales Manager
- Responsibilities:Collaborate with the Sales team to analyze customer requirements and design appropriate cybersecurity and infrastructure solutions.
- Present (via presentation/demo) security solutions such as Endpoint Security, SOC, SIEM, XDR, MDR, Cloud Security, Email Security, Zero Trust, DLP, and others to customers.
- Coordinate with vendors to create suitable solution proposals that meet customer needs.
- Prepare sales support documents such as Bill of Materials, Cost Sheets, technical documents, and TOR requirement mappings to support solution proposals.
- Support the Sales team in responding to customer inquiries, including conducting Proof of Concept (POC) to demonstrate the solution's capabilities.
- Provide technical consultation to customers on cyber threat protection strategies, as well as updates on new risks and trends in cybersecurity.
- Collaborate with internal teams and customers to plan solution roadmaps that maximize the effectiveness of proposed solutions.
- Support public and private sector bidding processes (RFP/RFQ/TOR) to ensure proposed solutions align with requirements.
- Qualifications:Bachelor's degree or higher in Computer Engineering, Information Technology, Cybersecurity, or related fields.
- Minimum of 2–5 years of experience in a Presales or System Engineer role.
- In-depth knowledge and understanding of cybersecurity systems such as Endpoint Security, SOC, SIEM, XDR, MDR, Cloud Security, Email Security, Zero Trust, DLP, etc.
- Good understanding of infrastructure systems (system and network) at an intermediate level for general organizations.
- Basic programming skills.
- Positive attitude and strong work ethic.
- Strong communication skills in both Thai and English.
- Ability to clearly present and explain technologies to non-technical stakeholders.
- Proactive, enthusiastic, and an excellent team player.
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