Sales and Office Administrator

2 weeks ago

Bang Sue, Bangkok, Thailand Socomec Asia Pacific Pte Ltd Full time ฿35,000 - ฿75,000 per year

RESPONSIBILITIES

Tender Bid Duties

  • Partition tender documents for different stakeholders namely commercial, technical, service and legal and send to respective stakeholders
  • Work with Sales leadership to outline tender process milestones and submittals
  • Work with technical on procurement to obtain best cost solutions for win strategy
  • Liaise with stakeholders in advance and work out issues to ensure submission date is not compromised, and compile for submission
  • Validate submittals are compliant to submission criteria
  • Pace along a bid and support procurement, pricing and submission
  • Maintain currency of submittals depository

Service Sales

  • Assist Sales Manager to Develop and grow the service sales revenue through new maintenance contracts, contract renewals, cyclical battery/spares replacements, spare parts sales and ad-hoc service works
  • Assist Sales Manager to Complete and submit all monthly business report on time

Service Administration

  • Update customer database, contract details  and maintain with accuracy
  • Work with Service Sales Admin for contract renewals administrative process
  • Checking/preparing of parts in warehouse and preparing picklist for Engineer Intervention
  • Ensure scheduled visits are completed
  • Order and parts delivery to complete service works on time
  • Read service reports and raise quote requests
  • Ad-hoc administrative on new customer/vendor creation and new portal submission

Customer Service

  • Develop and maintain good relations with customers
  • Close follow ups with customers for commercial/Administrative matters
  • Coordination Support
  • Coordinate requests from salespeople in fulfilling necessary corporate goodwill gestures to clients and partners (e.g. D&D sponsorship, condolences gestures etc.)
  • Support coordination on demand planning (stock requisition report) and factory acceptance test trips arrangement

Office Administration

  • General office administrator support to all
  • Maintain structured filling system for contracts, agreements and commercial documents

REQUIREMENTS

  • Diploma in Marketing/Business/Engineering
  • Tender bid/contract management experience
  • Experience in office administration support
  • Able to communicate in English

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