Associate, Driver Communication Management

Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

• Create a content strategy on a variety of platforms including websites, blogs and social media to expand a company's communications in a way that achieves certain goals like traffic or product adoption.
• Develop and manage communications requests/campaigns and delivery with detail oriented, responsible, able to work under pressure and under deadlines.
• Utilize effective communication tools and medium (in-app, SMS, social media, blog, etc.) for publishing communications/campaigns.
• Work closely with graphic design and production team to ensure effective communication.
• Also, work closely with driver community team and other departments (Creative, Operations, Marketing) to ensure tasks are on points to business needs for minimizing risk of misunderstanding.
• Support local strategic projects and communication needs for different projects (ad-hoc or otherwise)
• Crafting clear and well-written messages quickly which are delivered clear and impactful.
• Analyze campaign and content performance on feed and be able to identify solutions on how to improve upon
• Lead and mentor junior content team members, providing guidance, feedback, and support to elevate team capabilities.
• Act as a key stakeholder in strategic discussions, offering communication insights to shape business direction.
• Oversee content execution with a high-level view, ensuring alignment with broader brand and business goals.

Qualifications

• Having experience as a hands-on content writer with education background from Marketing, Creative, Journalism & Communication, or any related field (New grads are welcome)
• Excellent written and verbal communication skills (both Thai and English)
• Critical thinking and own opinions to help business move forward in a fast-paced environment.
• Enjoy working as part of a team.
• Start-up attitudes – willing to work hard to get things done.
• Proven ability to lead projects independently, with a sense of ownership and strategic mindset.
• Experience guiding and supporting junior teammates or cross-functional partners.
• Strong organizational skills to manage multiple stakeholders and shifting priorities.
• Confident in presenting ideas to leadership and championing content strategies at a senior level.

Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Attractive Monthly Allowance: Receive a competitive monthly allowance to support your internship journey
• Work Essentials Provided: A working laptop and necessary software tools will be provided to ensure you have all the resources you need for success.
• On-the-Job Training: Gain hands-on experience with mentorship and training opportunities from Grab's leaders and senior members
• Professional Exposure: Experience a global and professional working environment, contributing to large-scale products across Southeast Asian countries
• Networking Opportunities: Engage with other talented peers from top-tier universities and participate in the company's various engagement activities
• Career Opportunities: Explore potential full-time employment opportunities within the company, depending on business needs and intern qualifications
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique