Regional Dealer Quality

3 days ago


Bangkok, Bangkok, Thailand REVER AUTOMOTIVE CO., LTD. Full time

Location: Near BTS National Stadium station

Responsibilities

  1. Dealer Quality Audits & Assessments

  2. Inspect and evaluate dealer operations and service centers in the region.

  3. Ensure compliance with the company's quality standards (OEM standards).
  4. Problem Analysis & Quality Improvement

  5. Collect and analyze data from dealers — such as warranty claims, service reports, and customer complaints.

  6. Identify root causes of issues and propose corrective or improvement actions.
  7. Training & Coaching

  8. Provide guidance and training to dealers on service quality, standard procedures, and quality control systems.

  9. Support dealers in implementing improvement initiatives.
  10. Reporting & Coordination

  11. Prepare quality reports and performance summaries for regional or national headquarters.

  12. Recommend action plans and quality improvement programs.

Qualifications:

  • Bachelor's degree in engineering or related field.
  • 3 years' experience in after-sales, quality, or dealer management (automotive industry preferred).
  • Strong analytical, communication, and problem-solving skills.
  • Good command of English and MS Office.
  • Willing to travel within the assigned region.


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