SOC Lead

2 weeks ago

กรงเทพมหานคร, Thailand PRTR Full time

PRTR is working with a leading Tech Consulting Firm in Thailand for a Lead Cybersecurity role.
- Collaborating with management, plans organizes, leads, administers, and evaluates the projects and activities of customer service.
- Supervising a workgroup of paraprofessionals and/or technical support staff. Hires, evaluates, trains, disciplines, schedules, and assigns work.
- Responding to high-priority and highly complex security incidents and helpings troubleshoot and correct security-related problems with the team.
- Managing documents within the team such as monthly reports, quarterly reports, annual reports, receipts, and other documents.
- Following up and controlling documents Submitting all cases and reports complies with Service Level Agreements (SLA).
- Reviewing all customer contracts in team support for plan work process with the team Cybersecurity Operator.

**Scope of work**
- Participating in the development plan to support training new employees and re-up-skill teams.
- Participating in SOP development, revision, and upgrading.
- Managing, verifying, and reviewing service quality.
- Performing other duties as assigned by the Team lead.

**Qualifications**
- Bachelor’s degree in computer science, computer engineering, information technology, or related fields.
- Minimum 3-5 years of Security Operations Center experience.
- Must be willing to work in a setting that incorporates a shift schedule to support 24x7 operations.
- Experience monitoring a SIEM or equivalent, investigating incidents, and utilizing threat intelligence to enhance detections in a computing environment. (Splunk and ArcSight must be preferred)
- Ability to multitask and investigate multiple incidents at the same time - Strong understanding of the principles of Information Security.
- Good command of both spoken and written English. - Be able to work efficiently under pressure.
- Technical Security Certifications - Security+, Network+, CySA+, CASP+, or other related certifications preferred.

**Technical Skill/Experience**
- Network, EDR/Endpoint, Identity, Cloud, IPS knowledge with event analysis and Troubleshooting.
- Device and Security Event Log monitor and analysis.
- Vulnerability Assessment, Attack pattern, Security Tools.
- SIEM or equivalent experience (prefer Splunk and ArcSight)custom queries, reports, creating correlated alerts, and dashboard creation.
- Supervisory principles.
- Risk assessment and management tools and methodology.
- Incident response management.

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