Customer Analytics

6 days ago


กรงเทพมหานคร, Thailand Minor Food Full time

Company Description

The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.

Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and Rumps, Riverside, Penang Street, and Poulet. We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision.

To be a Global Operator of Multiple Food Brands with the Objective of Providing 100% Satisfaction to All Stakeholders. We also share an inspiring organization culture.

Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here.

If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you.

**Job Description**:
**Main Duties**:
**_ Data Analytics:_**
- Lead customer analytics team to support all brands in Minor Food Group in finding the customer insights from data analysis to guide the business - decision making, enhance the customer experience and strategically retain customer.
- Determine the customer segmentation and build the right data modelling based on business’s objective.
- Understand customer channel behaviour and able to build the data model to monitor the changes also proactively provide the churn protection recommendation.
- Oversee customer’s cross brand behaviour and suggest the potential leads to acquire as well as drive customer lifetime value across brand.

**_ CRM Campaign:_**
- Develop, implement and measure effective CRM campaigns to drive Loyalty Metrics: Active Rate, Frequency and Spend.
- Lead CRM campaign performance evaluation across brands to provide the best practice sharing and enhance marketing campaign performance.
- Elevate and innovate new CRM strategies and tactics to step change performance
- Take care of product analysis to find the actionable insights for product development strategy
- Assist team in building Business Analytics report and dashboard
- Collaborate with brand’s marketing team, data engineer team, product development team and other related parties to understand the business requirement and ensure the correctness of data source.

**_ Marketing Leadership:_**
- Act as key thought partner to Brand Directors and Digital Managers
- Build strong external network & partner relationships to be advertiser of choice for new initiatives, insights and training.
- Foster a first-to-market trial mindset internally - with Brand Teams having an appetite to test & trial new CRM opportunities
- Coach & build CRM capability across the organisation - on the job coaching & workshops.

**Job Profile**
- Presentation & influencing senior stakeholders
- Ability to navigate ambiguity, motivated self-starter and holistic business leader
- Can distil complex data and technical terms into simple layman’s language
- Able to identify business pain points and build hypothesis and analytics framework.
- Customer focus, analytical thinking, have eager to understand customer’s insights.
- Experience in self-service analysis platform and Data Visualization tool.

**Qualifications**:

- Bachelor's degree in Data Science, Statistics, Economics or related fields
- Minimum 8 years working experiences in Data science, Data analytics, Business Analytics, Market Research, CRM/ loyalty field is preferable
- Experience in building the data analysis techniques for business such as clustering analysis, predictive analysis, Association Rules etc.



  • กรุงเทพมหานคร, Thailand NielsenIQ Full time

    NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience....

  • Manager, Adops

    6 days ago


    กรุงเทพมหานคร, Thailand AXIATA DIGITAL & ANALYTICS Full time

    As a Manager AdOps, you will be responsible for the campaign strategy, implementation, trafficking, insights, and analysis of campaigns across biddable and social platforms such as DV360, Google ads, Facebook, Tiktok, Twitter, and LAP. The team and set of accounts have been growing and are looking for e-commerce experts with a growth mindset. What you will...


  • กรุงเทพมหานคร, Thailand AIG Full time

    POSITION HIGHLIGHTS AIG Asia Pacific has an aspiration to be the leading general insurer within the region. We will perform better, invest in the future and create opportunities. We will do this through delivering against our commitment to bring passion, insight and excellence to everything that we do, be an ally to our customers, clients and partners;...

  • Customer Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand Lotus's (Ek-Chai Distribution System Co., Ltd.) Full time

    Experience with data visualization tools /Tableau. Knowledge of statistical modeling techniques. Data Science, Machine Learning. Key Responsibility Lead projects using data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Work alongside teams within the business to establish...


  • กรุงเทพมหานคร, Thailand NielsenIQ (Thailand) Limited Full time

    Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients. Providing in-depth consulting services and delivering insights and analytics as well as thought leadership. Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for...

  • Data Analytics

    3 weeks ago


    บางรัก, กรุงเทพมหานคร, Thailand บริษัท นิภา เทคโนโลยี จำกัด Full time

    Nipa Technology Co., Ltd. Nipa.cloud is the #1 OpenStack public cloud provider in Thailand. We have our own datacenter and develop our own software platform called as Nipa Cloud Platform (NCP). NCP was used for communicate with OpenStack and make it able to serve as NIPA Public Cloud. The software also able to serve as internal private cloud for an...


  • กรุงเทพมหานคร, Thailand FWD Insurance Full time

    FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh...


  • กรุงเทพมหานคร, Thailand Google Full time

    Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience with measurement platforms, analytics, and attribution modeling. Preferred qualifications: - Experience working with and influencing advertiser/agency decision-makers. - Experience in presenting insights and results to senior audiences. - Knowledge of...


  • กรุงเทพมหานคร, Thailand NielsenIQ (Thailand) Limited Full time

    Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients. Providing in-depth consulting services and delivering insights and analytics as well as thought leadership. Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for...


  • กรุงเทพมหานคร, Thailand Dentsu Full time

    Job Description: Responsibilities - Design and architect client-specific tagging and analytics solutions for digital experience optimization, multi-platform implementations, A/B testing, user behavior analytics, conversion tracking, key measurement, custom tracking solutions, report and dashboard - Lead technical discovery workshops to develop measurement...


  • กรุงเทพมหานคร, Thailand Dentsu (Thailand) Ltd. Full time

    Design and architect client-specific tagging and analytics solutions for digital experience optimization, multi-platform implementations, A/B testing, user behavior analytics, conversion tracking, key measurement, custom tracking solutions, report and dashboard. Lead technical discovery workshops to develop measurement strategies while providing consultation...


  • กรุงเทพมหานคร, Thailand Dentsu Full time

    Job Description: Responsibilities: - Design and architect client-specific tagging and analytics solutions for digital experience optimization, multi-platform implementations, A/B testing, user behavior analytics, conversion tracking, key measurement, custom tracking solutions, report and dashboard - Lead technical discovery workshops to develop measurement...

  • Data Analytics

    4 days ago


    กรุงเทพมหานคร, Thailand ธนาคารเกียรตินาคินภัทร จำกัด Full time

    **All positions require a criminal background check.** - Digital & Technology **Data Analytics**: - Date: 7 Mar 2025 - Location: Bangkok, Thailand - Company: Kiatnakin Phatra Bank Public Company Limited **Job Summary**: As a Data Analyst, you will be responsible for generating leads, analyzing campaign performance, conducting A/B testing, and uncovering...

  • Sales Executive

    3 weeks ago


    กรุงเทพมหานคร, Thailand AXIATA DIGITAL & ANALYTICS Full time

    We are looking for an experienced, resourceful salesperson who understands that customers ultimately buy business value, not cool technology. You know how to create customer value from a software platform and love the thrill of navigating customers and your team through a challenging business problem. You see selling as a team effort and you are a good...


  • กรุงเทพมหานคร, Thailand ธนาคารไทยพาณิชย์ Full time

    สมัครโปรดคลิกที่ปุ่ม "Apply" **Job Description**: Job Summary Team Head of Data Intelligence and Analytics is responsible for managing the team to deliver high quality Data, Insights, and Analytics to the Channel Strategy and Performance Management Function under Chief Integrated Channels Office. The functional areas...

  • Fraud Analytics

    4 weeks ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Internal Auditor

    14 hours ago


    กรุงเทพมหานคร, Thailand KBANK Full time

    About Us **ธนาคารกสิกรไทย** ได้รับการคัดเลือกให้เป็นสมาชิกดัชนีแห่งความยั่งยืน Dow Jones Sustainability Indices (DJSI) ประจำปี 2562 ทั้งในระดับโลก DJSI World และ...


  • สาทร, กรุงเทพมหานคร, Thailand Digital Alchemy Full time

    **Google Analytics Developer** Digital Alchemy, a global Marketing Automation Services Provider, provides marketing services and technical support to local and global organizations. We have a network of 8 offices spanning Asia and the Americas. Our philosophy is based on the interaction of 3 transformations, 1. Our personal Transformation to learn and...

  • IT Data Analytics

    3 weeks ago


    กรุงเทพมหานคร, Thailand ExxonMobil Full time

    **Short Description**: Effective communication skills, continuous improvement mindset, core technical skills and business understanding are key foundations. Your passion, drive, creativity and ingenuity will fuel ExxonMobil to win in the digital future. Build a career with us and use your energy to change the world. **Job Role Summary**: What you will...


  • กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 48652 Business IT, Software, Telecommunications Job Detail Presales for Business Intelligence and Data Analytics (Presales in BI and Analytics in Big Data Area - Python, R, SQL) **Responsibilities**: 1. Responsible for regional strategic vision for analytics in Big Data Area. 2. Engage with Sales/Pre-Sales on pipeline, go to market and execution on...