Port Delivery Manager Permanent
3 days ago
Bangkok, THA Onsite Permanent Full Time 40 130913
Join our dynamic Operations and Delivery Team in Thailand and Cambodia as a **Port Delivery Manager**. In this role, you will oversee seamless port operations, ensuring the delivery of top-tier services, effective team management, and efficient logistics across the region.
If you have got **the right to work and live**Thailand** and speak English, keep on reading
**ABOUT OUR OFFER**:
- Competitive salary and benefits as standard.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer a permanent contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise.
***ABOUT YOU**:
- Strong leadership skills with the ability to guide a team toward achieving operational success.
- Comfortable managing change and adaptable in the face of ambiguity or challenges.
- Problem-solver with the ability to propose improvements and contribute to a digitally driven culture.
- Capable of balancing strategic projects with daily logístical demands.
- Self-motivated with the ability to inspire and motivate the team during high-pressure port operations.
- Professional, flexible, and solution-oriented with a helpful and approachable demeanor.
- Excellent communication skills, both written and verbal, in English; fluency in an additional local language is a plus.
***ABOUT THE JOB**:
- Reporting to the Destination Manager and Head of Region, holds first-line responsibility for ensuring the smooth execution of all port, airport, hotel, transfer, and shore excursion operations, as well as managing day-to-day team performance and addressing operational issues in real-time.
- Lead and coordinate smooth port operations, including managing airport, hotel, transfers, and shore excursions, ensuring efficient processes and seamless teamwork among staff.
- Manage and work with scheduling team to plan staffing levels according to operational needs, ensuring appropriate resources are available for each operation.
- Establish and maintain ongoing communication with cruise ships and key internal and external stakeholders, including port authorities.
- Collaborate closely with Key Account Managers and other commercial colleagues to foster strong relationships with cruise lines, ensuring valuable feedback is collected and acted upon.
- Handle last-minute operational changes at the pier, ensuring suppliers and teams are promptly informed and prepared to adapt.
- Execute additional tasks as directed to support overall port operations.
- Complete administrative tasks as required by Intercruises and its clients, ensuring accurate reporting, compliance with internal procedures, and meeting deadlines.
- Oversee and manage operations by ensuring timelines and milestones are adhered to, utilizing a "Management by Walking Around" (MBWA) approach to maintain hands-on supervision and real-time monitoring.
- Execute additional tasks as directed to support overall operations.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
**#TUIJobs #TUIMusement #LetsTUIIt
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