Seller Operations
2 weeks ago
DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Design and manage a BAU communication/education program for sellers inclusive of
- 1) deciding what topics to cover per week.
- 2) writing/co-writing 4-6 seller knowledge articles in Thai language.
- Can effectively understand Shopee policy requirement as well as seller sentiment and be able to explain what are the sellers concern to the other SOS team members, as well as other Operations / commercial function members.
- Able to finish the assign task within the timeline provided.
- Be able to communicate with verbal and written in Thai Language effectively.
**Requirements**:
- Bachelor Degree
- High-proficiency in Thai written language
- Ability to tailor communications messages to specific audiences
- Excel or data management skill set is a plus
-
Seller Operations
2 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Seller Support
6 days ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Seller Experience Project
4 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Seller Communications
4 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Seller Operation Service Admin
1 week ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Seller Insights Analyst
2 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations - LevelEntry Level - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...
-
Seller Support Associate, Sos
4 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Seller Support Lead
11 hours ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations - LevelExperienced (Team Lead) - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
-
Seller Performance Monitoring and Reporting
4 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Seller Governance Agent
4 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations - LevelEntry Level - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...
-
Onsite Seller Support
4 days ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Associate, Regional Top Seller Programs
2 weeks ago
กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full timeThe Regional Top Seller Programs team overlooks and steers seller programs in Lazada s 6 ventures (ID, MY, PH, SG, TH, VN), Top seller programs include Core Programs (JBP/KBP/SBP) as well as Tactical Programs in Lazada s 6 ventures (ID, MY, PH, SG, TH, VN), created with the objective of growing sales and securing seller investment to platform. This role will...
-
Livestream Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full timeAssist the Livestream and commercial teams with daily activities and execution of livestream campaigns, such as thematic livestreams and brands livestreams, ensuring all the executions happen in a timely and professional manner. Collaborate with campaign and traffic teams to support deal hunting and livestream adoption, integrating livestream as one of the...
-
Seller Acquisition Manager
1 week ago
บางกะปิ, กรุงเทพมหานคร, Thailand Makro PRO Full timeMaknet is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia. To do so, we are...
-
Senior Associate, Seller Segmentation
2 weeks ago
กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full timeThis role is to be working directly with Head of Seller Segmentation and Performance under Regional Integrated Ops to establish seller segmentation tagging along with SOP, and communicate to 6 ventures Establish seller segmentation tagging model to all sellers under Lazada with clear qualification and explanation of each segment Develop standard operating...
-
Seller Research Analyst/senior Analyst, Sos
4 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Seller Performance and Process Improvement
1 week ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Business Intelligence and Data Analytics - LevelExperienced (Individual Contributor) - LocationThailand - Bangkok The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just...
-
Seller Trainer
2 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Business Development and Partnerships- LevelEntry Level- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development...
-
Fm Opx
7 days ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
-
Senior Associate, Seller Segmentation Design
2 weeks ago
กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full timeThis role is to be working directly with Head of Seller Segmentation and Performance under Regional Integrated Ops to establish seller segmentation tagging along with SOP, and communicate to 6 ventures. Establish seller segmentation tagging model to all sellers under Lazada with clear qualification and explanation of each segment. Develop standard operating...