Onboarding Practice Development Manager
1 week ago
**Join a team that is changing millions of lives.**
Transforming smiles, changing lives.
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
**About this opportunity**
The Onboarding Practice Development Manager is accountable within a specified territory, to ensure a smooth recruit and onboarding journey for newly trained doctors through the provision of sales and clinical guidance and support. To deliver an excellent customer experience for all new Invisalign providers whilst collaborating internally with key stakeholders to drive continuous improvement in the new doctor onboarding program.
**In this role, you will**Responsible for leading in generating the lead of new doctors i.e., introduction session, collection of prospect doctors and assign doctors to territory with guidance of clinical and sales leads.
- Ability to manage own priorities and work independently to achieve KPIs and deliver targets for newly trained doctors.
- Responsible for working with doctors to complete pre and post training course touchpoints, including activities such as coaching doctors on case selection and suitability.
- Application of Align Technology Education Pathway and annual clinical events calendar.
- Some on road assistance may be required.
- Attendance at Invisalign Fundamentals and Invisalign Go training courses.
- Responsible for hosting and moderating online webinars and calls.
- Maintain a high level of product knowledge, clinical understanding and understanding of digital practice workflows.
- Maintain current knowledge on new products, competitive products, and other general market information.
- Responsibility to open conversations about iTero intraoral scanners, in-practice benefits, and detail to drive conversion. Working alongside iTero team Thailand.
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
- Adherence to agreed KPIs, including but not limited to Practice Events, Educational Recruitment, Call Rate and Business Planning
- Travel will be required to attend dental practices, meetings, and events
**In this role, you’ll need **
Knowledge & Experience
- Experience in customer acquisition activities and skilled at developing a pipeline of potential customers based on eligibility and assessment criteria.
- Ability to demonstrate the iTero scanner and highlight technical capabilities of the scanner.
- Avid learner who effectively articulates product specific selling messages and can provide in-person and remote support to customers.
- Excellent interpersonal, communication, and presentation skills.
- Highly motivated, commercially adept, articulate, and confident.
- Ability to connect with doctors to manage the end-to-end sales process
- Solutions focused with the ability to navigate through ambiguity and work autonomously
Education & Qualifications
- Prior experience in the dental or medical device industries, highly preferred with some experience working with dental practices or with the Invisalign System.
- Experience in sales or marketing related field preferred.
- Have a keen interest in education and a demonstrated ability to learn technical information.
- Willingness to travel and on occasion work outside of standard working hours.
- Driver’s license and own vehicle is a requirement of this position
Key Success Measures:
- Achievement of new doctor CCA targets
- Achievement of doctor activation KPIs
- Achievement of iTero targets
**Sound like a good fit?**
Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
**About Align**
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fas
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