A&h Complex Claims Examiner

3 days ago


กรงเทพมหานคร, Thailand AIG Full time

Job Title Accident and Health Complex Claims Examiner
Job Highlights
Claims assessment
Possess efficient interpersonal skills
Customer experience and satisfaction
Job Descriptions
Assess and investigate Complex claims within his/her authority.
Able to provide a technical referral point of team members.
Able to advise key loss and wider trends to line of business
Support team performance per the required criteria and ensure best practice to use among the team
Ensure claims are accurately assessed and proactively reserved within agreed service levels
Provide effective resolution of claims level
Be accurate and consistent to control financial claims matter
Follow best practice on compliance matter with governance standards and regulatory requirements and minimize lost economic opportunity within claims segment
Be efficiency on communication to all relevant stakeholders
Job Requirements
Bachelor’s degree in the related field. Insurance / Nurse experience would be an advantage
Good command of English skills
Strong stakeholder management experience
Policy language skills enabling accurate and consistent policy wording interpretation will be a plus
Possess of negotiation and good in interpersonal skills
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
**Functional Area**:
CL - Claims
AIG Insurance (Thailand) Public Company Limited (Thailand)



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