Sales Team Lead
24 hours ago
Job Overview
We are seeking a skilled Sales Team Lead to oversee the daily operations of our boutique, ensuring exceptional customer service and maximizing sales opportunities.
About the Role
- Maximize every sales opportunity by providing exceptional customer service and performing daily CRM tasks, including collecting prospective client details, recruiting new customers, and retaining existing ones.
- Adhere to company policies by following all sales and operational processes and requirements, conducting daily stock checks, and preparing sales reports.
- Oversee the team's daily operations, ensure smooth workflow, and address customer inquiries, handle complaints, and manage after-sales services.
- Collaborate with the marketing team to support events, activities, and visual merchandising changes, and ensure the boutique maintains optimal conditions, including cleanliness, safety, and security.
Key Qualifications
- 4-5 years of experience in retail operations, preferably in the jewelry or high-end luxury retail sector, with a proven track record of success.
- Sales-driven and results-oriented, with exceptional customer service, communication, and interpersonal skills.
- Self-motivated, team player with a positive attitude, creativity, and effectiveness, and high integrity with strong ethics and values.
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