Trade Desk Operations Specialist
4 days ago
About EXANTE
EXANTE is a leading wealth technology company that provides cutting-edge trading solutions and B2B financial infrastructure, driving innovation through technology.
We offer a comprehensive suite of services, enabling direct market access to 1M+ financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options.
We are a fast-growing global organization with over 600 employees across 70+ locations, representing 60 nationalities. Our guiding principles include:
- We believe freedom is an inherent right
- We are catalysts for change
- We prioritize data privacy
- We deliver exceptional customer experiences
We invest in our people's growth and development, recognizing that our employees are our greatest asset.
Join our community:
Explore career opportunities at EXANTE
About the Role
We seek a highly motivated and detail-oriented Trade Desk Operations Specialist to provide operational and technical support to our trading team. In this role, you will serve as a liaison between traders, IT, and operations, ensuring seamless trade execution and resolving technical and operational issues. Your ability to work under pressure, troubleshoot complex problems, and maintain a strong understanding of trading systems and financial markets will be critical to success.
Key Responsibilities:
- Trade Support: Monitor and manage trading activity across multiple platforms to ensure accurate and timely trade execution.
- Assist traders in resolving trade discrepancies, breaks, or errors by coordinating with internal and external counterparties.
- System Monitoring and Issue Resolution: Proactively monitor trading systems and applications to ensure optimal performance and uptime.
- Identify, troubleshoot, and escalate technical or operational issues to the relevant teams, ensuring prompt resolution.
- Client and Broker Liaison: Act as a point of contact for brokers, clients, and internal teams for trade-related queries and issues.
- Maintain strong relationships with external counterparties to facilitate smooth trade execution.
- Reporting and Documentation: Generate and distribute daily, weekly, and ad-hoc reports on trade performance, system metrics, and issue resolution.
- Document processes, workflows, and resolution steps to build a knowledge base for the trade desk.
- Compliance and Risk Management: Ensure all trading activities comply with regulatory and internal policies.
- Identify and report potential risks or breaches in compliance to appropriate stakeholders.
Requirements:
- Bachelor's degree in Finance, Economics, Computer Science, or a related field.
- 1-3 years of experience in trade support, operations, or a similar role within financial services.
- Familiarity with trading platforms (e.g., Bloomberg, FIX Protocol, EMS/OMS systems) and financial instruments (e.g., equities, derivatives, FX).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills to interact with technical and non-technical stakeholders.
- Ability to multitask and work effectively under pressure in a fast-paced environment.
- Proficiency in Excel and familiarity with programming languages (e.g., Python, SQL) is a plus.
Salary and Benefits:
Competitive salary: approximately $50,000 - $70,000 per annum, depending on experience and qualifications.
Corporate benefits, including health insurance, retirement plans, and paid time off.
Opportunities for professional growth and development.
Global career opportunities with a dynamic and innovative company.
A truly inspiring culture, pleasant and informal work environment.
Ongoing education and training programs.
Network and connect with colleagues in corporate events.
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