Medical Correspondence Specialist

3 days ago


Bangkok, Bangkok, Thailand Vinarco Full time

About Vinarco

Vinarco offers Business Process Outsourcing services to support hospitals in their daily operations.

Job Opportunity: We are seeking a skilled Medical Correspondence Specialist to join our team.

Estimated Salary: THB 28,000 - THB 38,000 per month

Job Description:

We are looking for a detail-oriented and efficient individual to handle patient correspondence. The ideal candidate will have excellent communication skills and be able to work well under pressure.

Responsibilities:

  • Arrange appointment logs into the Hospital Information System to meet customer requirements.
  • Liaise with doctors, nurses, and staff from various departments to gather information to meet customer needs.
  • Compose comprehensive email responses to customers with accuracy and timeliness.
  • Provide comments to reinforce employee engagement within departments.

Requirements:

  • Bachelor's degree in any field.
  • At least 1-2 years of experience in hospital or business services.
  • Experience in dealing with customers via email and social media.
  • Excellent command of English (written and spoken).
  • Proficient in Microsoft Office, especially MS Outlook and MS Word.
  • Pleasant personality and excellent interpersonal and communication skills.
  • Able to work on a night shift.
  • Technical communication and coordination efficiency.

Benefits:

  • Overtime pay.
  • Group Health Insurance.
  • Annual Leave - 10 days.


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