Operations Associate, Lending Th
6 months ago
**Job Description**:
**Life at Grab**
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
**Get to Know the Team**
The team is a dynamic, close-knit team responsible for lending business within and outside the Grab ecosystem. We make an impact by unlocking financial inclusion for people in Thailand by creating innovative products and solutions. If you are looking to be at the forefront of a FinTech journey, then read on
**Get to Know the Role**
**The Day-to-Day Activities**:
- Understand and serve the financial needs of our partners (driver/merchant) and users - bringing the best-in-class product through our digital platform.
- Work closely with the Regional Product team regarding system and product support for financial products as well as UAT.
- Work closely with TH GrabFin team in order to achieve monthly targets.
- Work closely with the Regional Engineering team in order to resolve system issues.
- Look for process improvement opportunities in the end-to-end process.
- Able to create deck presentations for the Operations team in meetings with regional and business partners.
**The Must-Haves**:
- A recognized Degree qualification, preferably in Business, Finance, Operation Management, Economics or related fields.
- Min. 1-year project management and/or operations excellence roles having retail lending knowledge is a plus.
- High proficiency in MS Office skills: MS Word, PowerPoint, Excel.
- Special consideration if have working knowledge of VBA, HTML, and Python
- Excellent verbal and written communication in Thai and English
- Strong analytical, interpersonal, and prioritization skills.
- Have a strong attention to detail and a lateral thinker that’s able to transform problems into solutions.
- Self-starter and ability to work well in a fast-paced environment.
**Our Commitment**
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make each Grabber unique.
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