Operations Associate

2 weeks ago


กรงเทพมหานคร, Thailand LingoAce Full time

Established in 2017, LingoAce is a Singapore-based global education technology company and leading Mandarin Chinese language learning platform, offering an immersive language learning experience tailored to meet the needs of learners aged three to 15 years old, across a range of language proficiency levels and diverse cultural backgrounds. A committed partner to both young learners and their parents, LingoAce harnesses the capabilities of passionate teachers along with research-backed digital content, featuring animation, gamification and AI, to effectively deliver authentic and interactive online Chinese language lessons.

By nurturing the next generation of confident multi-lingual communicators, LingoAce aims to broaden their horizons and unlock future opportunities for these students. With a team of more than 1,300 LingoAcers, 4,000 certified teachers currently, and offices in the U.S., Southeast Asia and China, LingoAce serves students across 100 countries and regions.

LingoAce recently closed our Series C and B funding rounds, with a total of $180 million raised to date. Some of our great partners and backers include: Sequoia Capital India, Owl Ventures, Tiger Global, Shunwei Capital, SWC Global & Decent Capital.
- Support and coordinate projects and action plans for performance
- Coordinate and deploy project objectives, and maintain/adjust SOP to ensure success.
- Prepare and disseminate performance reports as necessary.
- Coordinate, implement, and support the company’s general operational goals.
- Support team managers to collect and analyze data to facilitate team goals/metrics andproblem-solving.
- Assist team managers in building an internal system for information sharing, client-focus,quality, and performance improvement.
- Any other duties and responsibilities assigned by the leadership of the company.

**Requirement**:

- BS/BA (or 3+ years of relevant working experience in lieu of education) or related field
- 2+ years experience in education, call center, or tech startup experience
- The high degree of coordination skills; recognizes and responds appropriately to problemsand challenges.
- Proven ability to work effectively within management and departments to achieve desiredresults’ the ability to work independently and as a member of a team.
- Technical skills should support an understanding of business issues and the specificimpact of technology on people and processes.


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