Operations Associate

3 days ago


คลองเตย กรงเทพมหานคร, Thailand Bitkub Full time

Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
Participate in projects and other special tasks as assigned.
Bachelor s degree in any field.
Minimum 1 year of experience in Operations, Customer Support, or any related field.
Good verbal and written communication skills in both Thai and English.
Good explanation with a can-do attitude and a keen attention to detail.
Customer-centric mindset focusing on providing a positive customer experience.
Ability to remain calm and maintain patience during difficult customer interactions.
Comfortable working in a fast-paced and ambiguous environment.
Ability to prioritize and manage multiple responsibilities.
Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
Experienced in the Operations or Customer Support.
General understanding of KYC/AMLO requirements.
Work experience in a high-growth startup or tech company.
**Career Growth & Development**: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
**Dynamic & Supportive Environment**: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
**Competitive Compensation & Benefits**: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
**Recognition & Impact**: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
**Job skills required**: English


  • Operations Associate

    2 weeks ago


    กรุงเทพมหานคร, Thailand UNITED NATIONS DEVELOPMENT PROGRAMME (UNDP) Full time

    **Job Title**: Operations Associate **Office**: UNDP Bangkok Regional Hub **Grade Level**: NPSA6 **Duty Station**: Bangkok, Thailand **Contract Duration**: 1 Year **Expected starting date**: As soon as possible **Office/Unit/Project Description** The Regional Bureau for Asia and the Pacific (RBAP) of UNDP concentrates its efforts on developing the...

  • Operations Associate

    3 weeks ago


    กรุงเทพมหานคร, Thailand lalamove Full time

    At Lalamove, we believe in the power of community. Millions of drivers and customers use our daily technology to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head-on to find the most innovative solutions for the world’s...


  • กรุงเทพมหานคร, Thailand Sunday Insurance Full time

    **Partnership Operation Associate** **Your everyday** - Monitor & manage daily handling the claims operations, and ensuring processes are within SLA. Also, Liaise with the internal team and vendors to ensure claims operations are processed within specific TAT. - Assess claim cases to determine validity and verification of coverage. - Daily monitor and...

  • Operations Associate

    3 weeks ago


    กรุงเทพมหานคร, Thailand Pall Full time

    Be part of something altogether life-changing! Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene...


  • คลองเตย, กรุงเทพมหานคร, Thailand Thai Beverage PCL Full time

    Bachelor's / Master's Degree in Accounting, Finance, Logistics Engineering, Supply Chain Management, or other related fields. Minimum 3-5 years of working experience in Distribution Center / Warehouse / Supply Chain & Logistics Management preferably within FMCG/Beverage industry. Strong Analytical, Planning & Organizing, Information Systems and Problem...


  • คลองเตย, กรุงเทพมหานคร, Thailand Crea Full time

    CREA’s mission is to power brand through digital commerce to reach the booming, digital savvy, Millennial and Gen Z consumers in Southeast Asia. The e-commerce business model is evolving fast. Today simply knowing how to list, ship and manage digital payments is not enough to differentiate brands online. Our objective is to build the most relevant...


  • กรุงเทพมหานคร, Thailand Macquarie Group Full time

    Senior Associate | Market Operations Our Market Operations team is part of the wider global Corporate Operations Group and supports the Equities trading business in Macquarie Capital. The team is responsible for handling post-trade life cycle controls for equities trading in global markets including trade allocation, booking, settlement, funding,...


  • กรุงเทพมหานคร, Thailand Macquarie Group Full time

    Senior Associate | Market Operations Our Market Operations team is part of the wider global Corporate Operations Group and supports the Equities trading business in Macquarie Capital. The team is responsible for handling post-trade life cycle controls for equities trading in global markets including trade allocation, booking, settlement, funding,...


  • กรุงเทพมหานคร, Thailand Amgen Full time

    Career Category Medical Affairs **Job Description**: HOW MIGHT YOU DEFY IMAGINATION? Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human...


  • กรุงเทพมหานคร, Thailand NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • กรุงเทพมหานคร, Thailand Flexport Full time

    **You will**: - Our operations coordinators drive the pulse of our operations on the ground and play a key role in getting our customers' orders shipped - Specialize in communicating across the operation to multiple stakeholders and plan safe operation of Flexport warehouses - Manage end to end shift operations of the facility including pre-shift briefing...


  • กรุงเทพมหานคร, Thailand Amgen Full time

    **HOW MIGHT YOU DEFY IMAGINATION?** Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge...

  • Operations Associate

    2 weeks ago


    กรุงเทพมหานคร, Thailand Beam Full time

    **About the Company**: Shared micromobility is one of the fastest growing industries globally, and Beam is leading the way as Asia-Pacific’s largest and fastest growing shared micromobility company, with rapidly growing operations in South Korea, Australia, New Zealand, Malaysia and Thailand. Led by technology and innovation, we are on a mission to turn...

  • Programme Associate

    2 weeks ago


    กรุงเทพมหานคร, Thailand UNFPA Full time

    **The Position**: The Programme Associate position is located in the UNFPA Asia and the Pacific Regional Office and provides support for programme implementation, coordination, budget monitoring and financial reporting of UNFPA APRO supported/led Gender based Violence and Harmful Practices projects. The Programme Associate is situated within the APRO GBV...


  • กรุงเทพมหานคร, Thailand Opn Full time

    At Opn, we believe the digitalization of the economy has opened up the world and offers endless opportunities to grow and make meaningful connections with one another. Opn is powered by its payment infrastructure sister company, Omise Payment Holdings, which provides one-stop online payment solutions. Opn connects people, businesses and society in...

  • People Associate

    3 weeks ago


    กรุงเทพมหานคร, Thailand Criterion Asia Recruitment (Thailand) Co., Ltd. Full time

    **Title**: People Associate Are you passionate about supporting the success of employees and contributing to a positive work environment? We are seeking a dedicated and motivated individual to join our team as a People Associate. As a People Associate, you will have the opportunity to work closely with our HR department to ensure the smooth operation of our...

  • Project Associate

    3 days ago


    กรุงเทพมหานคร, Thailand United Nations Development Programme (UNDP) Full time

    **Background** **Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one...


  • กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    Attending Shift briefing, Present basic of the day and ensure 15-minute training takes place. Continually strive for new thoughts and ideas to improve the Service Operation. Share ideas with Management and provide plans and actions to achieve them. Assist with the training of new policies and procedures to all associates in department. Ensure that Suite...


  • กรุงเทพมหานคร, Thailand Funding Societies Full time

    **Description**: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies |...


  • กรุงเทพมหานคร, Thailand Funding Societies | Modalku Group Full time

    Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides...