Customer Manager

6 days ago


บงกม กรงเทพมหานคร, Thailand Lotus's (Ek-Chai Distribution System Co., Ltd.) Full time

Lead, design, plan annual loyalty program.
Strong analytical skill.
Experience in Loyalty program and CRM.
Key Responsibility.
Lead, design, plan annual loyalty program for My Lotus s to drive company sales and profits, as well as build brand equity.
Work closely with Loyalty Acquisition Manager and Loyalty Operation Manager to launch the loyalty plan.
Act as a project owner and be able to orchestrate the project by working collaborate with both internal and external stakeholders to ensure that the loyalty program goes as planned and by timeline.
Manage budget, track performance of the program, and propose turnaround/improvement plan.
Follow our Business Code of Conduct and always act with integrity and due diligence.
Other assignments as deem appropriate.
Qualifications.
Education in Business Administrative or equivalent field.
At least 6 years of experience in Loyalty program and CRM.
Strategic thinking and systematic thinking.
Stakeholder management and be able to collaborate with people.
Communication and presentation skill.
Negotiating and convincing skill.
Strong analytical skill and be able to turn data into actionable insight.
Have strong drive and passion to initiate new things.
Lotus's.
Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand.

**Job skills required**: Business Statistics / Analysis, Negotiation, Customer Relationship Management (CRM)

**Job skills preferred**: Good Communication Skills


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