Senior Key Account Representative, Cx

4 weeks ago

กรงเทพมหานคร, Thailand Galderma Full time

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients and the healthcare professionals we serve every day. We aim to empower each employee and to promote their personal growth all the while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create unparalleled, direct impact.

Build and maintain strong professional relationships with clients, ensure visibility, achievement of sales targets and delivery of high quality customer service to the existent and potential clients.

**Responsibilities**:

- Formulate key account plan, profile, territory sales target
- Conduct sales visit to the assigned accounts/customers within the assigned areas to promote and sales both newly launched and/or existing assigned products.
- Propose the existing and newly launched assigned products to the assigned channel for drug listing purpose
- Prepare and implement annual key account management plan by aligning with marketing plan in order to achieve annual objectives
- Prepare proposal, presentation, sales contracts and the relevant documents
- Carry out sales calls, target high potential sales areas for maximum efficiency and develop new business opportunities with existing and potential customers
- Monitor and update market trends and competitors’ activities in assigned territory
- Propose periodical sales target and sales activities plan to direct supervisor for own assigned products and channels
- Communicate annual account plans with customers to get alignment and support, track and conduct performance reviews with customers
- Analyze the territory/market’s potential and determines the value of existing and prospective customer value to the organization
- Develop and maintain customer record, close relationships with key account, and ensure their requirements are being met by the company's products where possible
- Review and update business performance, strengthen relationship, perform cooperative store problem solving, new product and product detail alteration, promotion proposition, settle trade expense and gain competitor information
- Provide sales support services to the assigned customers, eg. returning expired products, delivery of product samples, upon request
- Attend symposiums, seminars and exhibitions as required
- Plan itinerary and visit stores per planned in order to check our products situation including receiving orders
- Set and negotiate trading terms for each account including pricing and discount, quantities for standard product, promotion budget, merchandising of products, special offers, and in-store promotional activities where appropriate

**Job Qualification**:

- Bachelor’s Degree
- Have experience in the sales/key account executive in Pharmaceutical or Healthcare or FMCG industry is an advantage
- Proven commercial and sales experience.
- A self-motivated, team player, service minded, good communication and interpersonal skills
- Result-oriented with strong selling, presentation and negotiation skills
- Passionate, persevere and self-motivated to achieve the challenging sales target
- Mature, energetic, fast response, result-driven with goal-oriented
- Strong planning, analytical with logical thinking.
- Strong negotiation, convincing and problem solving skills
- Good presentation/communication/relationship building skills
- Perform well under pressure with strong desire to achieve sale target

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