Consumer Services Executive

5 months ago


Thailand บริษัท โอสถสภา จำกัด Full time

It's fun to work in a company where people truly BELIEVE in what they are doing

We're committed to bringing passion and customer focus to the business.

Job Summary

Being OSP contact center for consumer, customer and other stakeholder. Support the consumer complaint, suggestion, product, promotion, service and other enquiry.

**Job Description**:
1.) Handle, manage and record consumer complaint both in Thai and English in Call Center Application. 2.) Ensure consumer satisfaction by providing information and given solution to consumer. 3.) Coordinate and transfer information complaint case collecting from consumer to related functions as QA, Manufacturing etc. 4.) Meet the consumer onsite for mediation (if any). 5.) Received and transfer the line to OSP employee upon the requested both in Thai and English. 6.) Given and providing information to all caller upon requested.

Qualification:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us


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