Officer, Consumer Services Th

5 months ago


Thailand CIMB Group Full time

**Responsibilities**:

- Handel customer inquiries over the phone and E-mail
- Provide customer with product and service information
- Manage and resolve customer problem transaction investigation, complaint & suggestion
- Document all call information in call log system
- Able to work on shift, holiday or public holiday

**Qualifications**:

- Bachelor Degree or Higher
- Work experience in banking or finance institute preferrable in Call Center or Customer Service at lease 2 year
- Able to work under pressure, time constraints and manage uncontrollable factors
- Listening and communication skill
- Problem analysis and problem solving
- Customer Service Orientation



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