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Customer Support Supervisor
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Job Title: Customer Support Supervisor - Central Food Wholesales
Location: Thailand
Job Scope: Customer Support Supervisor or Sales Supervisor (Modern Trade) is responsible for developing category growth for Unilever business with integration of shopper, customer, and channel insights, and deployment of customer facing category strategies.
Job Descriptions:
- Deliver Turnover sales target of the assigned customer(s) for categories.- Develop detailed account plan with key drivers, based on strategy (brand & category strategy).- Strengthen relationship with the customer, both at HQ and store level to ensure full customer plan implementation.- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence.- Fully understand of Category review
- Category strategy
Qualifications:
- Bachelor's degree or higher in any field- Minimum 3 years working experience in Modern Trade Key Account/ Customer Management/ Account Management or Sales Management or Direct Makro experience is advantage.- Fluent in English communication both spoken & written.- Good analysis skill.- Good computer skills e.g. Excel, PowerPoint, Word.- Good interpersonal skill.
