Customer Service Team Leader 1
7 months ago
Control operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectively
- Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure effective operations
- Schedule shifts for customer service staffs to ensure appropriate worktime
- Control overall operations and make statistic report of service use to submit to relevant functions
- Coordinate with customers and relevant functions internal and external branch to improve standards of service and satisfy customers
- Control and manage problems and comments to submit to relevant parties to solve, improve, respond to customer queries
- Control preparation and maintenance of equipment and facilitators in customer service areas to ensure effective use
- Keep up to date with lists of sales promotion activities in branch to provide accurate information to customers
- Bachelor’s degree in related field
- Minimum of 1-3 years of responsible experience in related field and 0-3 years of team management
- Have communication skills, including English skills
- Have good and tidy personality
- Be responsible and patient
- Have problem-solving skill
- Have service mind and good human relations
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Customer Service Team Leader 1
4 months ago
Thailand Central Group Full time**Job Purposes**: - Control operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectively **Key Roles and Responsibilities**: - Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure...
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Customer Service Team Leader 2
7 months ago
Thailand Central Pattana Plc. Full timeJob Purposes- Manage and implement directions to customer service operations and coordination with relevant functions internal and external branch, in order to create alignment of standards, satisfy customers, and achieve goals- Key Roles and Responsibilities- Implement plans and directions to manage operations of customer service to ensure accuracy and...
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Account Receivable Team Leader 1
7 months ago
Thailand Central Pattana Plc. Full timeTeam Leader, Account Receivable (Team 4 - Accounting) **Job Purposes**: Control activities in organizational receivable functions including overseeing the entire process of collecting payments from customers, along with managing invoices, handling missed payments and managing all accounting procedures and daily financial transactions to support account...
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Guest Service Team Leader
4 months ago
Thailand Capella Hotel Group Full timeTHA_ - _Salary_ - _Full Time_ - _5 Days Work Week / Annual Vacations / Provident Fund / Health and Life Insurance / Social Security / Uniforms / Duty Meal_ **Position Overview** The Guest Service Team Leader is a passionate and dynamic guest focused with a warm professional friendly manner presented, who pride themselves on their ability to deliver stellar...
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F&b Service Team Leader 1
6 months ago
Thailand CFA Full timeFood Park **Job Purposes**: Control the operations of providing service in terms of food and beverage for restaurants and banquets, including providing advice, recommendations, and problem solving about food and beverage, along with coordinating with related functions, to support food and beverage operations, satisfy customers’ expectation, and achieve...
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Customer Care Team Leader
7 months ago
Thailand bolttech Full time**In this position you will.... Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these insights to present actionable reports to local and regional Operations Heads, collaborate closely...
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Team Lead
2 months ago
Thailand Mindpec Solutions Full time◆We are hiring Korean Team Lead in Bangkok ◆ Social Meda Project - Team Lead - Native Korean - _Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc._ - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand,...
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Customer Service
6 days ago
Thailand Pomelo Fashion Full time**What's your role in the team?**: - Analyze voice of customer to identify the issue, and share with relevant team, actionable insights to improve our service. - Perform Root Cause Analysis on the information gathered from several sources (NPS, order rating, CS survey, customer’s complaint) and categorize the feedback as action points for Inner or Outer...
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Customer Service
4 days ago
Thailand Pomelo Fashion Full timeAnalyze voice of customer to identify the issue, and share with relevant team, actionable insights to improve our service. Perform Root Cause Analysis on the information gathered from several sources (NPS, order rating, CS survey, customer's complaint) and categorize the feedback as action points for Inner or Outer Loop. Track coaching effectiveness through...
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Team Lead
2 months ago
Thailand Mindpec Solutions Full time◆日本人のチームリーダーをThai ・バンコクで募集中です◆ Social Media project - Team Lead - _Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc._ - Fluent in Japanese language (spoken and written). - Location:...
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Team Lead
7 months ago
Thailand Mindpec Solutions Full time◆日本人のチームリーダーをThai ・バンコクで募集中です◆ - _Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc._ - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand, MRT Phetchaburi -...
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F&b Service Team Leader 1
7 months ago
Thailand Central Group Full time**Job Purposes**: Control the operations of providing service in terms of food and beverage for restaurants and banquets, including providing advice, recommendations, and problem solving about food and beverage, along with coordinating with related functions, to support food and beverage operations, satisfy customers’ expectation, and achieve goals and...
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Food & Beverages Team Leader 1
7 months ago
Thailand TNG Full time**Job Purposes**: Control overall operations of food and beverage in restaurants and banquets, including providing advice, recommendations, and problem solving about food and beverages, along with coordinating with related functions, to support food and beverage operations, satisfy customer expectation, and achieve goals and objectives of the...
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Control and Monitoring Center Team Leader
4 months ago
Thailand Bred-IT Full time**Job Title** **:Control and Monitoring Center Team Leader** **Position type** : Full time, normal office hours. **Place of work** : Bangkok, Sathorn district **Department/Function** : Technology and Operations Department **Reporting to Title** : Head of Service Delivery **Lead Responsibilities**: - **Lead and inspire the Control and Monitoring...
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Professional Services Team Leader 1
7 months ago
Thailand HCD Full time**Job Purposes**: Control overall executions in terms of professional services e.g. consulting service, instructional service, or other specialized service, to support business operations, aligning with organizational goals and objectives **Key Roles and Responsibilities**: - Lead and control the operations of advising, recommending and solving problems...
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Client Success Manager
2 months ago
Thailand Agency Growth Team Full timeDo you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...
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Planogram Team Leader 1
1 week ago
Thailand CHG Full time**Job Purposes**: Control operations of planogram, including analyzing product category map, designing and preparing product facing to satisfy customers and support gross sales, aligning with organization’s goals and objectives **Key Roles and Responsibilities**: - Control designing product placement on shelves following standards and agreement of...
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Store Sales Team Leader 1
6 days ago
Thailand CDS Full timeResponsible in managing departmental gross sales and staffs, in order to control providing service about products to customers, develop staff performance, and achieve sales goal effectively - Manage and examine departmental gross sales, including analyzing factors affecting gross sales, and tracking sales staff performance to improve and solve problems and...
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Store Sales Team Leader 1
7 months ago
Thailand CHG Full timeResponsible in managing departmental gross sales and staffs, in order to control providing service about products to customers, develop staff performance, and achieve sales goal effectively - Manage and examine departmental gross sales, including analyzing factors affecting gross sales, and tracking sales staff performance to improve and solve problems and...
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Shop Manager Team Leader 1
6 days ago
Thailand CPA Full time**Job Purposes**: Control overall operations of the branch in terms of gross sales, human resources, product and service management, and operating cost to align with the standards, including making summary report of the operations to ensure effective operations of the branch **Key Roles and Responsibilities**: - Participate in planning and managing...