Chef-pastry
3 weeks ago
**Additional Information**
**Job Number**25031368
**Job Category**Food and Beverage & Culinary
**Location**W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
**职位概述**
通过亲自执行任务展示创意烘焙和装饰才能,同时带领员工为所有区域准备始终如一的优质糕点。努力持续提高客人和员工的满意度,同时维持经营预算。领导团队培养和培训,以改善成效,同时维持既定标准。必须确保满足卫生和食品标准。
**求职者个人资料**
**教育和经验要求**
- 高中文凭或高中同等学历 (GED);4 年厨房、餐饮或相关专业领域工作经验。
或者
- 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;2 年厨房、餐饮或相关专业领域工作经验。
**核心工作活动**
**领导糕点厨师团队**
- 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。
- 监督和管理员工。管理所有日常运营。充分了解员工的职位,以便在员工缺勤时履行职责。
- 鼓励和建立团队成员之间的相互信任、尊重和合作。
- 树立榜样,示范适当的行为。
- 确保并保持员工的工作效率水平。
- 确保员工了解期望和因素。
- 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。
- 征求员工反馈意见,采用“门户开放”政策,并审查员工满意度结果,以确定和解决员工的问题或疑虑。
- 领导轮班,同时根据要求的规格亲自制作食品并执行请求。
- 监督和协调备餐厨师和工作人员的活动。
**确保满足烹饪标准和责任**
- 开发、设计或创建新的应用、想法、关系、系统或产品,包括艺术贡献。
- 认可优质的产品、展示和风味。
- 维护食品制作处理和适当的贮存标准。
- 维护食品采购、接收和储存标准。
- 支持餐饮配份和废料控制程序。
- 遵循所有食品的适当处理方法和温度。
- 监督糕点制作轮班运作,并确保遵守所有餐饮政策、标准和程序。
- 确保遵守所有适用的法律法规。
- 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。
- 检查生熟食品的质量,确保符合标准。
- 协助确定应如何呈现菜肴,并进行装饰性美食展示。
**确保卓越的客户服务**
- 提供超越预期的服务,实现客户满意并保留客人。
- 管理日常运营,确保质量和标准,且每天满足客户的期望。
- 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。
- 为客户关系树立积极的榜样。
- 授权员工提供卓越的客户服务。
- 在所有部门会议期间强调客人满意度,并专注于持续的改进。
- 努力改善服务表现。
**维护烹饪目标**
- 实现和超越目标,包括绩效目标、预算目标和团队目标等。
- 制定具体的目标和计划,以便优先考虑、组织和完成工作。
- 对员工进行安全程序培训,并监督其遵循防损政策的能力,以防止事故发生并控制成本。
- 根据预算采购适当的物资并管理库存。
**支持培训和发展活动**
- 确保酒店政策被公平一致地执行,根据标准和当地运作程序(SOP 和 LSOP)完成惩戒程序和文件,并支持同事评议流程。
- 参与对员工进行菜谱培训,包括食材、制作方法和独特口味。.
- 审核人员编制,确保宾客服务、运营需求和财务目标均得以满足。
- 确保酒店政策得到公平一致的执行。
- 根据需要协助面试和聘用具备适当技能的团队成员。
**其他责任**
- 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。
- 分析信息和评估结果,以选择最佳解决方案并解决问题。
- 必要时将问题提请部门经理和人力资源部注意。
- 出席和参加所有相关会议。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队,秉承包容、以人为本的文化。我们绝不歧视任何受保护人群,例如残疾和退伍军人,或适用法律规定的任何其他群体。_
W 酒店以“点燃好奇,拓展无界”为使命。我们崇尚体验精彩生活、接纳新鲜事物和保持开放心态。每张陌生面孔和每次新奇体验都是我们不断向前的灵感来源。紧跟潮流的态度和敢于尝试的精神是我们的精髓所在,也是我们重新定义全球奢华酒店标杆的源源动力。“随时/随需”文化和服务理念鼓励我们满腔热情地服务每一位宾客。如果您拥有独到眼光和创新精神,也憧憬未来的精彩可能,欢迎加入 W 酒店,展现您的过人天赋。加入 W 酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航,发挥个人价值,**追求**人生目标,**融入**卓越国际团队,**展现**真我风采。
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