Team Lead, Refugee Emergency Response

7 months ago


Thailand Asylum Access (HQ) Full time

**Description**:
About Asylum Access

We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power.

Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and empowers them to make choices about their own lives.

Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.

Department Description

The Legal Team at Asylum Access Thailand (AAT) primarily provides legal services to refugees, ensuring that they have access to justice and protection, get necessary support during the refugee status determination (RSD) process and have information on Long Term Legal Solutions (LTLS). The Legal Team is overseen by the Protection Program Coordinator and includes the RSD, Protection, Refugee Emergency Response, and Interpreter and Paralegal Team Leads, Legal and Screening and Intake Officers, Volunteer Legal Advocates, Interpreters and Paralegals.

Position Description

The Refugee Emergency Response Team Lead assists the Protection Program Coordinator by overseeing AAT’s Refugee Emergency Response Team in providing legal assistance to certain refugee populations in Thailand who fall outside UNHCR Thailand’s mandate. This involves overseeing the identification of protection issues, providing legal advice and enabling access to safety, basic needs and long term legal solutions through information and referrals. The Team Lead is also responsible for liaising and working collaboratively with representatives from international and local partner organizations, and supporting the development and integration of related networks, in order to enable positive case outcomes and policy and advocacy efforts. The Team Lead assists AAT’s Policy Advocacy team by providing relevant information. In the future, the Team Lead will liaise with AAT’s Community Engagement team to enable training opportunities for refugee populations.

Key Responsibilities

All responsibilities will be undertaken with the guidance and support of the AAT Executive Director and/or Director of Programs and/or Protection Program Coordinator, and in collaboration with HRDF, RRLP and MRN, as required.
- Case Management and Legal Assistance (70%):_

The Refugee Emergency Response Team Lead will oversee a Legal Advisor in Mae Sot and VLAs in conducting these duties, and at times conduct direct client work. The split between oversight and direct client work will change depending on the team’s capacity at the time.
- Conduct intake and screening interviews for, provide individualized legal advice and assistance to, and advise refugee clients facing protection concerns and requiring assistance on related issues involving Thai law (depending on urgency of the matter, advice may need to be provided on a walk-in basis, as on-call legal advisor);
- Conduct group workshops for clients on protection concerns, Thai law and long term legal solutions
- Provide full legal representation and short services for clients facing protection concerns and issues involving Thai law. This may include (but is not limited to):

- Preparing client and witness statements, including reviewing and providing feedback on client-drafted statements;
- Drafting legal case materials;
- Obtaining documents to support client cases such as witness statements, medical reports, etc.;
- Preparing clients for and accompanying clients to interviews;
- Following-up with external organizations on the status of client cases;
- Representing and visiting clients in Immigration Detention Centers; and
- Accompanying clients to the courts or police stations.
- Identify highly sensitive cases appropriate for special consideration by international organizations, draft inquiries and cross-check between clients and these organizations where required;
- Undertake comprehensive case management practices, including developing and maintaining database records and keeping detailed notes of all case work activities;
- Directly supervise and mentor the Legal Advisor in Mae Sot and VLAs by:

- Monitoring workload and providing advice and expertise in case management;
- Reviewi



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