Team Lead, Refugee Emergency Response

5 months ago


Thailand Asylum Access (HQ) Full time

**Description**:
About Asylum Access

We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power.

Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and empowers them to make choices about their own lives.

Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.

Department Description

The Legal Team at Asylum Access Thailand (AAT) primarily provides legal services to refugees, ensuring that they have access to justice and protection, get necessary support during the refugee status determination (RSD) process and have information on Long Term Legal Solutions (LTLS). The Legal Team is overseen by the Protection Program Coordinator and includes the RSD, Protection, Refugee Emergency Response, and Interpreter and Paralegal Team Leads, Legal and Screening and Intake Officers, Volunteer Legal Advocates, Interpreters and Paralegals.

Position Description

The Refugee Emergency Response Team Lead assists the Protection Program Coordinator by overseeing AAT’s Refugee Emergency Response Team in providing legal assistance to certain refugee populations in Thailand who fall outside UNHCR Thailand’s mandate. This involves overseeing the identification of protection issues, providing legal advice and enabling access to safety, basic needs and long term legal solutions through information and referrals. The Team Lead is also responsible for liaising and working collaboratively with representatives from international and local partner organizations, and supporting the development and integration of related networks, in order to enable positive case outcomes and policy and advocacy efforts. The Team Lead assists AAT’s Policy Advocacy team by providing relevant information. In the future, the Team Lead will liaise with AAT’s Community Engagement team to enable training opportunities for refugee populations.

Key Responsibilities

All responsibilities will be undertaken with the guidance and support of the AAT Executive Director and/or Director of Programs and/or Protection Program Coordinator, and in collaboration with HRDF, RRLP and MRN, as required.
- Case Management and Legal Assistance (70%):_

The Refugee Emergency Response Team Lead will oversee a Legal Advisor in Mae Sot and VLAs in conducting these duties, and at times conduct direct client work. The split between oversight and direct client work will change depending on the team’s capacity at the time.
- Conduct intake and screening interviews for, provide individualized legal advice and assistance to, and advise refugee clients facing protection concerns and requiring assistance on related issues involving Thai law (depending on urgency of the matter, advice may need to be provided on a walk-in basis, as on-call legal advisor);
- Conduct group workshops for clients on protection concerns, Thai law and long term legal solutions
- Provide full legal representation and short services for clients facing protection concerns and issues involving Thai law. This may include (but is not limited to):

- Preparing client and witness statements, including reviewing and providing feedback on client-drafted statements;
- Drafting legal case materials;
- Obtaining documents to support client cases such as witness statements, medical reports, etc.;
- Preparing clients for and accompanying clients to interviews;
- Following-up with external organizations on the status of client cases;
- Representing and visiting clients in Immigration Detention Centers; and
- Accompanying clients to the courts or police stations.
- Identify highly sensitive cases appropriate for special consideration by international organizations, draft inquiries and cross-check between clients and these organizations where required;
- Undertake comprehensive case management practices, including developing and maintaining database records and keeping detailed notes of all case work activities;
- Directly supervise and mentor the Legal Advisor in Mae Sot and VLAs by:

- Monitoring workload and providing advice and expertise in case management;
- Reviewi



  • Thailand Save the Children Full time

    **TITLE: Humanitarian Response Project Coordinator** **CONTRACT TYPE**:National **TEAM/PROGRAMME**:Programme Implementation **LOCATION**:Mae Sot, Thailand (with frequent travel to border areas) **CONTRACT LENGTH**:1 year with possible extension **ROLE PURPOSE**: The Humanitarian Response Coordinator will lead and manage the emergency response for the...


  • Thailand Save the Children Full time

    **TITLE: Humanitarian Flood Response Project Officer** **TEAM/PROGRAMME**:Programme Operations **LOCATION**:Chiang Rai Province, Thailand **CONTRACT LENGTH**:4 months **ROLE PURPOSE**: The Humanitarian Flood Response Project Officer will employ to the emergency response for the recent floods in Chiang Rai province. The position holder will be based in...

  • Backend Team Lead

    5 months ago


    Thailand PRTR Full time

    PRTR is looking for a Backend Team Lead to work with a fast-growing stable company that is growing its development team in Bangkok. **Responsibilities** - Being responsible for the overall quality of the software solutions developed. - Optimizing code and infrastructure components to new features and enhancing user experience. - Assisting with the...

  • Team Lead

    5 months ago


    Thailand IT Business Solutions Sdn Bhd Full time

    Having 5+ years of experience in BPO, Customer Service+ Team Lead Experience **Job Type**: Contract Contract length: 12 months Pay: ฿75,000.00 - ฿80,000.00 per month


  • Thailand Lazada Full time

    Location: **Thailand** - Department: Commercial- Location: Thailand- Team and Role Introduction: - We are looking for a skilled and energetic leader to fill the role of Incubation Team Lead in our Fast-Moving Consumer Goods (FMCG) team. In this position, you will be instrumental in managing the team to guidance, fostering seller growth, and ensuring success...

  • Sales Team Lead

    2 months ago


    Thailand TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

  • E-commerce Team Lead

    7 months ago


    Thailand Argyll Scott Full time

    As the E-commerce team lead is essential in leading and strategizing the overall growth and success of the online marketplace platform. You'll be responsible for managing a team, setting objectives, and ensuring the effective functioning of the e-commerce marketplace, driving revenue growth and ensureing the achievement of sales...


  • Thailand Agency Growth Team Full time

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...


  • Thailand Save the Children Full time

    **TITLE: Senior Safe School Officer** **TEAM/PROGRAMME**:Education **LOCATION**:Mae Sot, Tak **CONTRACT TYPE**:National Hired **CONTRACT LENGTH**:1 year with possibility of extension **ROLE PURPOSE**: In the given context, the role is to support the implementation of the Refugee Education and Protection Project through the provision of technical support...


  • Thailand Confluent Full time

    Position at Confluent Inc_ With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday - we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create...

  • IT Team Lead

    5 months ago


    Thailand BOXS POS (Thailand) Limited Full time

    **Company Introduction** If you are a career-oriented proactive person and enjoy working with smart people, BOXS is a company where you will have a good time, new knowledge, and experience. **Responsibilities**: - Manage development team to fulfill requirements upon request - Coach junior developers to deliver secure software solution in highest quality -...


  • Thailand TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...


  • Thailand Argyll Scott Full time

    **Company Overview**: Argyll Scott is a leading recruitment agency in APAC, specializing in senior level assignment across consumer led industries. We are expanding our team and seeking a dynamic and driven Business Development Lead to contribute to the growth and success of our emerging markets businesses. If you are a strategic thinker with a proven track...

  • Tech Lead

    5 months ago


    Thailand Pomelo Fashion Full time

    **What's your role in the team?**: We are looking for a Lead Mobile Developer to produce scalable software for native mobile apps. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Lead Mobile Developer, you should be comfortable around Native iOS and Native...

  • Technical Lead

    7 months ago


    Thailand Adi Resourcing Co., Ltd (Thailand) Full time

    **Technical Lead - Platform**: Technical Lead - Platform, you will be responsible for driving the design, development, and maintenance of our core platform, ensuring its stability, scalability, and robustness. You will play a crucial role in leading a team of developers, collaborating with cross-functional teams, and guiding the technical direction of our...

  • Development Lead

    3 weeks ago


    Thailand Jollibee Full time

    The **Development Lead** will be responsible for overseeing the entire software development lifecycle, guiding a team of developers in building high-quality, scalable, and maintainable software solutions. This role requires a balance of hands-on coding, technical leadership, and team management. The Development Lead will collaborate closely with product...

  • Team Lead

    6 months ago


    Thailand AirAsia Full time

    Lead a team of finance executive in day-to-day Procure to Pay processes - Verifying & posting supplier PO&NPO invoices into the accounting system are correct and accurate within 3 working days - Perform monthly analytical reviews of financial and non-financial data related to Procure to Pay - Timely preparation of monthly and quarterly management report and...

  • Team Lead

    3 weeks ago


    Thailand Mindpec Solutions Full time

    ◆We are hiring Korean Team Lead in Bangkok ◆ Social Meda Project - Team Lead - Native Korean - _Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc._ - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand,...

  • Seller Hunting

    5 months ago


    Thailand Lazada Full time

    Location: **Thailand** - Department: Sales, Business Development & Strategy- Location: Thailand- Mainly responsible for the strategy and implementation of the acquiring and incubation activities for high value sellers, aiming to on-broad, grow, and ensure the success of Lazada Marketplace sellers - Collaborate with FMCG Category Director/Junior Category...

  • Housekeeping Team Lead

    6 months ago


    Thailand TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...