Manager, Consumer Insights

3 weeks ago


กรงเทพมหานคร, Thailand NielsenIQ Full time

A Manager from the Consumer & Marketing Insights Team will maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects.

**RESPONSIBILITIES**
- Client Servicing_
- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
- Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc.
- Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
- Unsupervised on-site presence which includes responsibilities on data requests, technical basic support and analysis
- Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
- Communicate client needs to appropriate team members
- Provide "in office" research, administrative and operational support to senior staff
- Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc
- Ensure client service deliverables are aligned with the regional client service standards
- Functional / Technical_
- Provide value-added analyses and respond to special requests
- Integrate multiple data sources to answer business issues
- Manage assigned project independently
- Perform quality checks on all reports for alignment to request, accuracy and correctness
- Ensure standard operating procedures within area of responsibility are observed

**Qualifications**
- BA / BS/ Bachelor’s Degree
- 4-6 years in Market Research or related services in FMCG/ Service Industry (Insights team)
- Basic knowledge of statistics
- Intermediate level knowledge of research techniques and methodologies
- Fluent in English and Thai

**Additional Information**

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._



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