Assistant CRM Implementation Manager
1 week ago
We are looking for a highly organized individual with strong problem-solving skills who is passionate about driving the growth of business relationships across multiple countries and enjoys juggling multiple stakeholders and projects to drive the implementation of Martech solutions.
**_ Key responsibilities for this position are to:_**
- Become knowledgeable of the company’s CRM solutions, including Customer Data Platforms (CDPs), marketing automation, data strategy, data warehousing, and data visualization.
- Provide hands on project management during discovery, design, development, testing, implementation, and post implementation phases.
- Set project timelines based on statement of work, resources, and the realities of the calendar.
- Responsible for the coordination, docking and follow-up of all work within the department to ensure the efficiency and efficient operation of the project team.
- Assist in organizing project meetings, taking, and archiving meeting minutes, and following up on the effectiveness of the follow-up promotion.
- Ensure that the project quality, cost, and schedule targets are met.
- Establish and maintain relationship with key stakeholders
- Identify potential obstacles and work toward solutions that keep projects within scope and on-time.
- Drive internal process improvements across multiple teams and functions and build guideline & instructions document.
**Qualifications**:
**_ Key qualifications and experience required._**
- Bachelor’s degree or above, majoring in marketing, business, computer science, engineering, or a related discipline
- Experience working within a cross-functional project team to deliver on a technology / transformational data project (CRM/Digital)
- Understanding and mastering project management theory, PMP training, project manager certification of relevant organizations is preferred.
- Highly detail-oriented, well organized, and able to multitask in a fast-paced environment
- Ability to work in a fast-paced, self-directed environment under pressures
- Ability to manage own workload independently, multi-task and prioritize effectively
- A love of continued education to consistently stay on top of MarTech trends
- A proactive and can-do attitude
**_
Preferred skills._**
- Familiar with Salesforce, Braze, Adobe and other marketing automation tools is preferred
- English CET level 4 or above
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