Assistant Human Resources Manager

2 days ago

กรงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

JOB SUMMARY
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
CANDIDATE PROFILE
Preferred Education and Experience
High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area
2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

Required Qualifications
Proficiency in reading and writing English (additional language required for certain positions
Willing To
Work in contact with the general public using strong communication and customer service skills
Demonstrate openness to adapt to different cultural contexts based on location
Must be willing to be flexible across shifts as required by business needs
JOB SPECIFIC TASKS
Managing Recruitment and Hiring Process
Establishes and maintains contact with external recruitment sources. - Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
Administering, Payroll and Educating Employee Benefits
Attends unemployment hearings and ensures property is properly represented.
Ensures that department has the available resources on hand to administer employee.
Assists in ensuring that Payroll is reflected accurately and paid on time to employee.
Update and sharing of information from Building Management.
Ordering of office supplies, pantry supply and coupon for drinking water
Managing Employee Development
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
Ensures attendance by all new hires and participation of the leadership team in training programs
Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Maintaining Employee Relations
Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
Update associates on property with regards to corporate wide HR initiatives/ processes - Acts as a “Go-To” person for HR Information and advice.
Manages associate communication with the property.
Coordinate HR Activities as well as wellness programs - such as Spirit to Service etc
Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
Communicates performance expectations in accordance with job descriptions for each position.
Managing Legal and Compliance Practices
Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
Handling of Immigration matters to be in adherence of the local labor laws.
Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
Ensures medical records are maintained in a separate, secure and confidential medical file.
Communicates property rules and regulations via the employee handbook.
Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
Manages Workers Compensation claims to ensure appropriate employee care and manage costs.

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