Customer Development Manager Idt

4 weeks ago

กรงเทพมหานคร, Thailand Colgate-Palmolive Full time

No Relocation Assistance Offered
151712 - Bangkok, Bangkok, Thailand

**Customer Development Manager (Key Account Manager)**

**Traditional Trade**

**Role & Responsibilities**:
**Department’s Top 3 Objectives**:
1. Driving Of Coverage Plan To Deliver Sustainable Buying Customers And Customer Engagement To The Next Level

2. Implementation Of IT Mobile Technology To Uplift Level Of In store Efficiency

3. Expansion Of Brand Distribution With Targeted SKUs And Visibilities Initiatives

**Core Responsibilities**:

- Developing And Supporting The Relationship Between CP And Direct Customers In Assigned Territory
- Achieving Sales Target To Deliver Net Sales, Distribution, Volume, NPAT And SOM

**Day-to-day responsibilities**:

- Establishing Strong Relationship With Customers By Providing Effective Coverage And Visiting Stores With Required Frequency
- Conducting Regular Business Review To Follow Up Key Issues And To Proactively Understand Customers’ Needs In Order To Provide Recommendation And Solutions To Meet CP Requirements
- Interpreting Sales Report To Identify Business Opportunities
- Developing And Executing Customer Plans To Profitably Increase Sales Volume, Distribution And SOM
- Collaboratively Working With CPG Of Volume Forecasting, CS&L In Term Of Logistics Management To Ensure Appropriate Inventory Level
- Implementing With Customers Incentive/Program To Drive Demand, Loyalty And Profitable Growth
- Tracking Customer KPI And Taking Action To Improve Performance
- Conducting Regular Merchandiser Meeting And Training To Ensure Excellent 5 Ps Execution
- Capturing In-Store Opportunities To Improve Shelf Exhibition And Shopper Communication

**Qualifications**:
Bachelor’s Degree in Business Administration, Marketing or related.

0-2 Years Of Consumer Goods Industry Experience.

1-3 Years Of Functional Experience.

Planning And Priority Setting.

Building Strong Relationship And Conducting Negotiation With Customer.

Good Listener And Balance Discussion.

Moderately Analytical Thinking To Identify Potential Business Factors.

Good Command Of Spoken And Written English.

Customer Influence And Negotiation.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

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