Team Lead

2 months ago


กรงเทพมหานคร, Thailand Teleperformance Full time

Qualifications:
**Minimum requirements**:

- BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing, Communications or Journalism can be a plus).
- 2 years minimum of work experience in sales and/or online
- 3 years experience leading a sales teams is a must.
- Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
- Strong analytical skills in order to generate a solid action items.
- Strong verbal and written communication skills with excellent stakeholder management.
- Good time management skills and ability to organize their own day.
- Client-focused, keen interest in customer interaction & ownership of business goals.
- Passionate about social media, video content, digital marketing and sales.

**Responsibilities**:
**Responsibilities**:

- Demonstrate strong people leadership skills in an operational environment
- Positively influence and contribute to the team culture
- Coach and train the team regularly to enhance competencies
- Lead the strategic approach on outreach and prioritization strategy
- Proactively seeking solutions for potential issues
- Responsible for ensuring team productivity to achieve monthly and yearly target
- Motivate the team to achieve the relevant KPIs
- Execute strategic and effective ways to improve productivity and performance in order to achieve organizational objectives
- Must be reliable in working schedule
- Must be able to maintain good performance based on client metrics


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