Operations Executive, Digital Goods
2 weeks ago
**Operations Executive, Digital Goods**:
Thailand, Bangkok | Full Time | Operations
2C2P is a global payments platform helping businesses securely accept payments across online, mobile and in-store channels. The company is headquartered in Singapore and operates globally, with an expertise in emerging markets. It is the preferred payments platform provider of the world's leading enterprises across all sectors including IKEA, Lazada, Thai Airways, Lenovo and more.
Started since 2018, digital goods product is built on 2C2P’s secure and comprehensive payments processing network, aggregating popular digital bills, gift card, top-up and services into one platform, bringing greater convenience and value to our partners and merchants.
- Set-up & update system configuration for new partners onboarding across all SEA countries
- Update B2C platform (website & mobile app) product details (e.g. Pricing, product description & etc)
- Manage 3rd party ecommerce store operations
- Collaborate with marketing team to run promotional campaigns for B2C platforms
- Update backend system configuration whenever partners made changes to products details
- Work closely with country business development to assist on system configuration when required, provide guidance and improve overall process
- Provide operational & customer service support to key merchants
- Collaborate closely with product team on system testing & parameters configuration
- Participate in product roadmap discussions and provide inputs to product and technology team
- Support on management reporting and data analytics to build business forecast and track performance
**Qualifications**:
- Preferably 1-2 years work experiences in e-commerce industry. Fresh graduates without prior experiences are welcome too.
- Good command of English and able to communicate comfortably in English with overseas team
- Not afraid in work in extremely fast pace environment with constant changes and pressure to deliver results
- Self-driven, organised and motivated
- Excellent written, verbal communication, and presentation skills
We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.
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