Assistant Manager
4 days ago
Supply Chain Management (SCM).
Logistics.
Export documents.
Communicate with internal and external customers constructively and in the most professional manner, thereby instilling confidence in the customers.
Empowered to make decisions to improve the customer experience and owned customer satisfaction.
Follow up and manage export shipment schedule according to Demand and Supply (D&S) guideline.
Be in control of the customer experience and become their trusted partner.
Ensure proper notification/escalation of service activities are followed to ensure smooth operation.
Coach and support team members and customer in solving problem and challenges.
Work in a high performing and dynamic environment.
Execute assigned tasks and all other necessary systems update correctly and timely.
Take full ownership of the assigned tasks and ensure these tasks are carried according to company policy.
Take control of your targets and drive results.
Identify opportunity to bring more volume and expand businesses (sugar and non-sugar commodities).
Be the support of the company strategy.
**Job skills required**: Teamwork, Import / Export, Customer Relationship Management (CRM)
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