Customer Support sala Deang
5 months ago
**Industry**: Trading(Food), Trading(Other), Trading(Computer/Telecommunication), Trading(Cosmetics/Healthcare), Trading(Machinery), Trading(Automotive), Trading(Electronics/Semiconductors), Trading(Pharmaceutical/Medical Equipment)
- ** Job Description**:
- Delivery control
- Process orders and ensure on-time delivery.
- Expedite and negotiate with the factory for better delivery.
- Coordinate shipment arrangements with suppliers, forwarders, and brokers.
- Adjust deliveries based on customer requirements.
- Cancel orders upon customer request.
- Analyze current delivery supply to customers.
- Manage service performance and report monthly KPIs to the team leader.
Stock management
- Upload and monitor forecasted deliveries.
- Analyze forecasts and customer demand trends.
- Adjust stock based on demand.
- Manage slow-moving stock.
- Report stock situation monthly to the team leader.
- Return or transfer stock to clear dead inventory.
Issue scrap proposals.
- Perform physical inventory checks.
Negotiation & Problem solving
- Understand customer needs and offer better solutions.
- Visit customers to resolve operational issues.
- ** Requirement**:
- Female, 22- 26 years old.
- Bachelor degree in any filed
- 1 -2 years of experience as a sales co. customer support
- Good Command in English with Toeic Scores 600 up *pls attached TOEIC score if available.
- Computer ability in Excel (V Look Up will be advantage).
- ** English Level**: Level 4 - Conversational Level
- ** Other Language**: English
- ** Working Hour**: 08:00 ~ 17:10
- ** Holiday**:
- Weekends (Sat-Sun)
- Public Holidays (Thailand)
- ** Benefit**:
- Bonus payment twice a year
- Monthly Language allowance for English and Japanese
- Monthly perfect allowance 500 THB
- Medical fee 20,000 THB
- Social security insurance
- Group life insurance
- Providence fund
- Language courses (English & Japanese)
- Activities such as company trip, new year party etc.
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