Technical Support Specialist with Focus on Operational Excellence

6 days ago


Bangkok, Bangkok, Thailand Manatal Co LTD Full time

Manatal Co LTD is an innovative HRTech software service company headquartered in Bangkok, Thailand. Our cutting-edge AI-powered application tracking system helps streamline and transform the entire hiring and recruitment process.

We are seeking a skilled IT Helpdesk professional to join our team as a Technical Support Specialist with a focus on operational excellence. This role will be based at our Bangkok office in the heart of the city center.

Job Description

The successful candidate will provide top-notch technical support and maintenance services for our company-managed assets, including computers, laptops, printers, and other equipment. Key responsibilities include:

  • Installing, upgrading, supporting, and troubleshooting software/firmware for company-managed assets.
  • Loading, copying, and customizing operating system configurations for deployment using various tools and methodologies.
  • Performing remedial repairs and preventative maintenance on company assets.
  • Using diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
  • Coordinating with vendors to support and resolve technical issues.
  • Resolving and updating Service Desk tickets within SLA and keeping stakeholders informed about L1/P1 cases.

In addition to technical skills, the ideal candidate will possess excellent communication and problem-solving skills, with a strong ability to build effective relationships with colleagues and clients.

Our compensation package includes a competitive estimated salary of $**65,000** per year, which may vary depending on experience and qualifications. Other benefits include:

Required Skills and Qualifications
  • An excellent command of English, with clear and concise communication.
  • A native-level proficiency in Thai language.
  • Experience in managing a technology Service Desk or Help Desk (e.g., Jira Service Desk, Zendesk, or similar tools).
  • A Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Ability to work autonomously and prioritize workload efficiently.
  • Comfortable taking on complex issues and projects, offering creative solutions.
  • Motivated and highly focused towards achieving objectives to meet targets.
  • Flexible mindset with a willingness to facilitate tasks across hybrid teams (Engineering, Human Resources & Operations).

We value a diverse and inclusive workplace and offer equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship, or other class protected by applicable law.



  • Bangkok, Bangkok, Thailand Vinarco Full time

    Job Description:At Vinarco, we are seeking a highly skilled and experienced Wastewater Treatment Operations Specialist to join our team. This is a critical role that requires strong technical knowledge and leadership skills to ensure the efficient and safe operation of our wastewater treatment processes.Company Overview:Vinarco is a leading public company...


  • Bangkok, Bangkok, Thailand EXANTE Full time

    About EXANTEEXANTE is a leading wealth technology company that provides cutting-edge trading solutions and B2B financial infrastructure, driving innovation through technology.We offer a comprehensive suite of services, enabling direct market access to 1M+ financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and...


  • Bangkok, Bangkok, Thailand SPEA Full time

    We are seeking a highly skilled and experienced Chief Financial Operations Specialist to join our team at SPEA Thailand Co. Ltd.About Us:SPEA is a leading company in the design and implementation of testing systems for microchips and electronic boards, with a strong presence worldwide. We are looking for a talented professional to support our financial...


  • Bangkok, Bangkok, Thailand SPEA Full time

    We are seeking a highly skilled Financial Operations Specialist to join our team at SPEA Thailand Co. Ltd., a subsidiary of the SPEA S.p.A Group, a global leader in testing systems for microchips and electronic boards.About UsSPEA is a world-renowned company that designs and implements cutting-edge testing systems. Our team in Bangkok is responsible for...


  • Bangkok, Bangkok, Thailand SPEA Full time

    Job Title: Financial Operations Specialist - Bangkok, ThailandJob Summary:SPEA Thailand Co. Ltd., a subsidiary of SPEA S.p.A Group, is seeking an experienced Financial Operations Specialist to join its team in Bangkok. As a key member of the finance department, you will be responsible for providing financial support and coordination across various...


  • Bangkok, Bangkok, Thailand Manatal Co LTD Full time

    Manatal Co LTD is an innovative HRTech software service company headquartered in Bangkok, Thailand. As one of the fastest-growing start-ups in the region, we are backed by prominent investors Surge and Sequoia Capital.We are a global organization with a presence in over 135 countries and a reputation for excellence recognized by Forbes as Best Recruiting...


  • Bangkok, Bangkok, Thailand Vinarco Full time

    Job Title: Global Logistics Specialist - Customs and Compliance ExpertWe are seeking an experienced Global Logistics Specialist - Customs and Compliance Expert to join our team at Vinarco. As a key member of our logistics team, you will be responsible for ensuring seamless customs clearance and compliance with all relevant regulations.About the Role:Drafting...


  • Bangkok, Bangkok, Thailand SPEA Full time

    We are seeking an experienced Financial Administrator and Operations Specialist to join our team at SPEA Thailand Co. Ltd. in Bangkok.About the Role:This is a permanent position offering a competitive salary of approximately 50,000 USD per annum, depending on qualifications and experience. The successful candidate will be responsible for providing...


  • Bangkok, Bangkok, Thailand SPEA Full time

    Company OverviewSPEA Thailand Co. Ltd., a subsidiary of SPEA S.p.A Group, is a leading provider of testing systems for microchips and electronic boards worldwide.Job SummaryWe are seeking a highly skilled Finance and Administration Specialist to join our team in Bangkok. This is an excellent opportunity for a motivated individual to work in a dynamic...


  • Bangkok, Bangkok, Thailand SPEA Full time

    SPEA Thailand Co. Ltd., a subsidiary of the global leader in testing systems, is seeking an experienced Accounting Specialist to join its Bangkok office.The ideal candidate will possess strong financial skills and be able to support corporate teams with monthly closing, budgeting, and forecasting. Additionally, they will assist in maintaining the Cost...


  • Bangkok, Bangkok, Thailand Arrow Electronics, Inc. Full time

    At Arrow Electronics, we're seeking a seasoned Business Development Specialist to drive sales growth in our assigned territory.About the Role:We're looking for a results-driven professional with a strong understanding of distribution sales and business operations. As a Business Development Specialist, you'll be responsible for defining critical markets and...


  • Bangkok, Bangkok, Thailand Vinarco Full time

    About the RoleWe are seeking a skilled Procurement Operations Specialist to join our team at Vinarco in Bangkok. The ideal candidate will have 5 years of experience in materials management, preferably in procurement or the fabrication/construction industry.This is a 1-year contract role under Vinarco, with a working schedule of 5 days per week. Starting date...


  • Bangkok, Bangkok, Thailand UN Women Full time

    Job Summary: We are seeking a highly skilled and experienced Regional Security and Safety Specialist for Asia and the Pacific to join our team at UN Women. The successful candidate will be responsible for providing technical support, guidance, and advice to Country, Multi-Country, and Regional Offices on security and safety matters.About the Role: The...


  • Bangkok, Bangkok, Thailand UNICEF Full time

    About UNICEFUNICEF works in over 190 countries to save children's lives, defend their rights, and help them reach their full potential.Job Title: Environmental Specialist for Climate Resilience and SustainabilityLocation: Bangkok, ThailandThe estimated salary for this position is $60,000-$80,000 per annum, depending on qualifications and experience. This...


  • Bangkok, Bangkok, Thailand UN Women Full time

    Job DescriptionThe United Nations Entity for Gender Equality and the Empowerment of Women (UN Women) is seeking a highly skilled Security Specialist to join our team in Bangkok, Thailand.This is an exciting opportunity to work with a dynamic team that shares your passion for promoting gender equality and women's empowerment. As a Security Specialist, you...


  • Bangkok, Bangkok, Thailand Manatal Co LTD Full time

    We are seeking a detail-oriented and linguistically skilled Marketing Localization Specialist to support our internationalization efforts, with a specific focus on French-language markets. Manatal Co LTD is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand.Estimated Salary: $60,000 - $80,000 per year.About the RoleThe ideal...


  • Bangkok, Bangkok, Thailand UNICEF Full time

    About the JobUNICEF seeks a skilled Programme Specialist to support the Climate and Sustainable Environment programme in Bangkok, Thailand.Job SummaryThis role provides technical support for programme planning, implementation, monitoring, and evaluation, as well as data and evidence generation.Main ResponsibilitiesSupport the development of programme work...


  • Bangkok, Bangkok, Thailand Manatal Co LTD Full time

    Transform the Hiring Process with ManatalWe are seeking a detail-oriented and linguistically skilled Product Marketing Intern to support our internationalization efforts, with a specific focus on French-language markets.About the RoleConduct comprehensive translation and localization reviews across multiple touchpoints, including the company website, product...


  • Bangkok, Bangkok, Thailand UN Women Full time

    About the RoleUN Women is seeking a highly skilled Global Security and Safety Specialist to join our team in Bangkok, Thailand. This is an exciting opportunity for a security expert to contribute to the organization's mission of promoting gender equality and women's empowerment.Job DescriptionProvide technical support, guidance, and advice to Country,...


  • Bangkok, Bangkok, Thailand SPEA Full time

    About SPEA Thailand Co. Ltd.SPEA Thailand Co. Ltd., a subsidiary of the renowned SPEA S.p.A Group, is a global leader in designing and implementing testing systems for microchips and electronic boards. Based in Bangkok, our company seeks an experienced Accounting and Office Coordinator to support our operations.Job DescriptionWe are looking for a highly...