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House Manager
3 months ago
**Position**: House Manager / Assistant Manager - Front Office (Full time #538900)
**Property / Office**: Mandarin Oriental, Bangkok
**Location**: Bangkok, Thailand
**Major responsibilities:
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- To ensure comfort and satisfaction of hotel guests through liaising between them and other departments.
- To be fully conversant with the hotel operation as a whole.
- To handle guest complaints diligently and professionally and always with good feedback to the guest for whom he should see off on departure.
- To follow up any special requests from guests as per instructions received from morning meeting or elsewhere.
- Lead the Emergency Response Team in case of any type of emergency or crisis and communicate closely with the Senior Hotel Management team.
**Qualifications and Requirements:
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- Bachelor’s Degree in hotel management or relevant.
- Minimum 5 years work experience in Front Office Department.
- Proficiency in English and in Computer skills.
- Possess good leadership skills.
- Excellent presentation and proactive communication skills in both verbal and written in English and **Thai.**
**Advertised**: 28 Mar 2024 SE Asia Standard Time
**Applications close**:
