Coo - Team Lead of Anti Fraud Electronic Card
6 days ago
**Responsibilities**:
- Establish prevention and monitoring electronic cards and merchant with the direction of ttb Bank.
- Manage fraud transaction detection & monitoring, Credit card, Debit card 24/7
- Coordinated internal and external party in order to achieve fraud prevention.
- Manage customers affected to notify actions taken & provide assurance.
- Measure of system detection and recommend for system & parameter improvement.
- Update & share about new fraud types detected by monitoring.
- Control fraud impact communications, coordination across and end-to-end process management BUs and VC.
- Manage Fraud loss recovery & chargeback.
- Handle Fraud Customer complaints management, cleansing and database mining.
- Lead team members to achieve the goal by bank target for best result.
**Qualifications**:
- Master / Bachelor’s Degree in related field in Money and Banking, Information System, Information Management
- At Least 7 years of working experience in Fraud monitoring or risk management, Banking industry is plus.
- Good Strategic and Management skill and organizing plan
- Strong problem-solving skill with quick and comprehensive reaction under extremely problematic situation.
- Good command of English
**Location : HQ**
**For more information**:
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