Risk Manager
6 months ago
End-to-end coordination and oversight of all authorisation and fraud payment success optimisation themed recommendations shared with the issuer as part of the diagnostic and assessment phases
**Key Requirements**:
Adept domain expert in card authorisations and fraud risk management process operating in a bank’s credit card environment with familiarity to authorisation data elements and messaging, host system configurations and strategy development to balance risk and customer experience across the lifecycle.
**Experience**:
5 years’ experience in managing authorisation and/ or fraud risk management strategies, performance and/or client outreach and communications in the related domain. Knowledge of technology platforms support auth/fraud communications and analytics experience would be a plus.
**Existing Profile and Responsibilities**:
- Developing an overall strategic plan for the card authorization function
- Ensuring robust setup of rules in the authorization host system
- Perform on-going monitoring and analysis on the authorization and transactional data
- Identifying anomalous patterns and trends and share observations with fraud risk teams
- Ensure consistent and improving approval rates to deliver enriched CX
- Ability to analyze authorization and fraud risk data to derive insights
- Generating insights and reports from data for tactical and strategic decision-making
- Developing and maintaining systems for fraud risk analytics and Management Information System (MIS)
- Proficient in local language and working English skills
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Manager, Operational Risk
6 months ago
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