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Commercial Manager

1 month ago

กรงเทพมหานคร, Thailand Ikano-Retail Full time

Company Description

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Thailand is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Thailand creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano (Thailand) Ltd. owns and operates three omnichannel stores in Thailand, including IKEA Bangna, IKEA Bang Yai and IKEA Phuket. To learn more, visit IKEA.co.th

**Job Description**:

- Reporting to the IFB Manager, you will be responsible in overseeing the Restaurant, Bistro, and Swedish Food Market as a strong communication mix to strengthen IKEA’s home furnishing business market position in the local market.
- Accountable for the restaurant, Bistro, and SFM revenue and customer satisfaction goals.
- You are responsible for the efficient organization of the business area relation to finance performance i.e. gross profit, cost, hours planning, productivity levels, absence management and holiday planning to agreed service levels.
- You will oversea areas such as food preparation and the cash registry in ensuring adherence to the guidelines stipulated in IKEA Concept Documentation and IKEA Safety & Security Risk Manual.
- You are to ensure a safe working environment for co-workers and customers in accordance with all local health and safety regulations and HACCP standards.
- Leading the section, you are also to select, recruit and develop co-workers in accordance with the IKEA values.
- Together with the IFB Manager and other team members, you are an active contributor in achieving the IFB standards set in the operational commercial review.
- Live our value of "Togetherness" by being cooperative in assisting in other job and operations-related duties as assigned.

**Qualifications**:

- You have background in the retail business, with at least two years of food service management experience in a high volume business.
- You have strong knowledge of the food service industry as well as proven leadership capabilities.
- You are customer-focused, highly analytical and can multi-task in a high volume and fast-paced retail environment.
- You create an environment embracing the IKEA values and diversity of both co-workers and visitors.
- Computer literacy, good interpersonal skills and English language proficiency is a must.

Additional Information