Channels Process Management
6 months ago
Branch Operations.
create workflow process document.
Improve branch work efficiency, customer satisfact.
Improve branch work efficiency, customer satisfaction, and minimize operational risk through continuous review of branch operating procedures & project initiatives.
Abilities to create workflow process document.
Analyze and give consultation and provide solutions to branch staff in operational system & processes.
Coordinate with related units to get the requirement or policies to design process to enhance branch productivity.
Perform periodically branch operating procedure review within timeline.
Coordinate with Channels Project and Process Improvement team to review operating process to maximise efficiency and ensure of regulation compliance.
Bachelor s degree and master s degree in Business Administration, Accounting, Finance, Banking or related fields is plus.
At least 5 years of work experiences in Branch Operations or related areas.
Knowledge in relevant Bank policies and procedure.
Analytical, Innovative and Conceptual Thinking.
Team work and Collaboration and Self-Development.
Adaptable, flexible and can work in dynamic environment.
Good communication, presentation, people management and negotiation skill.
English skill is required.
**Job skills required**: Accounting, Management, English, Compliance
**Job skills preferred**: Finance, Negotiation
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