Customer Service Manager
14 hours ago
**Industry**: Logistics
- ** Job Description**:
- Manage, lead, and improve the overall Customer Service Department management
- Ensure that the department's missions align with the company's vision, mission, and objective
- Guide, coach, and supervise team staff for the daily operation (Both Import & Export)
- Coordinate with another branch.
- Involve company meetings and other activities.
- Take action on customers' issues and solve problems
- ** Requirement**:
- Male/Female, age 35 years old up.
- Bachelor or upper degree in any field
- At least 10 years of working experience in Import/Export in Freight Forwarding
- At least 5 years of experience in management level
- Enthusiastic, Analytics thinking
- Good command of English both written and spoken
- Knowledgeable of ISO9001 will be an advantage
- Have leadership and service-minded skills and are able to work under the high-pressure condition
- Able to work and live in Prachinburi
- Familiar with Japanese Work Culture.
- ** English Level**: Level 3 - Business Level
- ** Other Language**: Thai, English
- ** Working Hour**: 08.30 ~ 17.30
- ** Holiday**: Sat-Sun
- ** Benefit**:
- Bonus
- Position fee
- Uniform
- Group Medical Insurance
- Provident fund
- Annual leave
- Others
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