Customer Service Representatives
5 months ago
**Customer Service Representatives - BPO company**
Open to applicants of Thai and Vietnamese nationality only
Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team.
**Responsibilities**:
- Manage a high volume of calls in a timely and efficient manner
- Accurately identify and address customer needs
- Conduct thorough investigations into customer issues
- Provide effective solutions to resolve customer concerns
- Maintain detailed records of customer interactions within the call center database
- Consistently meet performance targets for quality conversations
**Qualifications**:
- 1-2 years of experience in a call center or customer service environment
- Demonstrated passion for social media engagement and human interaction
- Willingness to relocate to Yogyakarta, Indonesia
- Flexibility to work in a rotating shift schedule, including graveyard hours
- Fluency in Thai or Vietnamese, and English
**Salary**: Up to ฿32,490.00 per month
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