Onsite Seller Support
3 months ago
Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Visits to approximately 15-20 sellers in the Bangkok area
- Observe the receiving process at each seller's location.
- Understand their current operations and pain points.
- Note any recurring problems related to the receiving process (e.g., delays, inefficiencies).
- Collect feedback on potential improvements or solutions.
**Requirements**:
- Bachelor’s degree in any field.
- At least 1 year of experience in the Express or Logistics industry.
- ** Available to work 6 days a week.**:
- ** Available to visit sellers in Bangkok area.
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