Seller Trainer
6 months ago
Department Business Development and Partnerships- LevelEntry Level- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Conduct training on all fundamental, Operations and policies courses for Chinese seller (Mandarin) via physical training and online training
- Work with relevant stakeholders to create / update content and maintain training / education article materials (TH or EN to CN)
- Localize content from regional (EN) to Mandarin (CN) and translate local (TH) content to Mandarin (CN)
- Collaborate with Chinese seller team to support seller training projects and update changes (eg. policies, features) to all related parties
- Collect all training data, monitor dashboard and create reports for articles and webinars
- Create examination on all Courses & update to ensure trainee’s understanding of topics
**Requirements**:
- Proficient in Thai-Mandarin and English-Mandarin (verbal and written) to liaise with local mandarin-speaking sellers and other stakeholders
- Experience in Business Development, Training, or L&D is preferred
- Logical thinker with strong problem solving skills
- Able to thrive in a dynamic and collaborative work environment to drive key business objectives
- Able to deliver quality work while meeting deadlines
- Excellent communication skills
- Proficient in Microsoft Powerpoint, Excel
- Experience in the e-commerce industry is a plus
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