Information Systems Officer
7 days ago
Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex data analytical report and data visualization model, and/or, participates as a member of a development team with responsibility for related projects.
Develops detailed system and other functional specifications and user documentation for internal data analytical reports and UN's enterprise systems' integrated projects.
Monitors and analyses programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and propose corrective actions; liaises with relevant parties; identifies and tracks follow-up actions.
Maintains or enhances existing Umoja local process workflows; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of existing processes, etc.
Develops and maintains local computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
Develops training materials, operating and user manuals; trains staff in assigned systems.
Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
Participates in designing data model and data management tools; reviews, analyses and interprets collected data, identifies problems/issues and prepares conclusions.
Serve as ESCAP's focal point and coordinator for the UN Secretariat ERP systems, and/or, participates as a business & system analyst between local IT business solution team and UNS enterprise system teams. Facilitates communications between all ESCAP administrative sections and clients to ensure all processes are integrated seamlessly in the most effective and efficient manner.
Provides guidance to, and may supervise, new/junior staff, consultants, etc.
**Accountability**: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
**Client Orientation**: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
EducationAdvanced university degree (Master's degree or equivalent) in computer science, engineering, information systems, mathematics, statistics or related field is required. A relevant first-level university degree in the above fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Job - Specific QualificationITIL foundation certificate is desirable.
Prince2 Certification is desirable.
MS Power BI certification is desirable.
SAP HCM, SRM, FIORI/UI5, and/or SAC certification is desirable.
Experience in supporting administrative and programmatic monitoring and/or business analysis is desirable.
Experience in UN Common System (UNCS) statutory report creation, data analytical reporting, transaction data monitoring and/or data visualization reporting (e.g., using Power BI, Qlik or Tableau) is desirable.
LanguagesEnglish and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.
AssessmentQualified applicants may be evaluated through a competency-based interview and/or other assessment methods.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link o
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