Intern - Information Systems & Communication
4 days ago
This internship is located with the Office of Information and Communications Technology (OICT), Department of Management (DM). The internship is UNPAID and full-time (five days per week for 35 hours), for a minimum duration of two (2) months and can be extended up to six (6) months. Interns will work under the supervision of a staff member in the department or office to which they are assigned.
**Responsibilities**:
The intern will provide support to HR-IT Office of Information and Communication Technology's strategic and/or operational programmes. Examples of duties to be performed may include the following:
- Provide support throughout the various stages of systems development using information technology project management methodology, including design, development, installation, systems analysis, programming, and operations support;
- Participate in training activities, which may involve preparing training materials and user documentation, as well as compiling relevant information;
- Support the development of strong business relationships, including coordinating responses to client requirements and delivering HR-IT Office of Information and Communication Technology services and solutions;
- Provide support to ensure the adoption of HR-IT Office of Information and Communication Technology initiatives, including developing communications and marketing materials using design, publishing, and/or video production software;
- Attend and support the preparation of meetings, conferences, workshops, and other events;
- Provide additional support to the activities of HR-IT Office of Information and Communication Technology as needed, as determined by their supervisor.
- Provide support for innovation using modern technologies such as AI, Machine Learning, Big Data, etc.
- Perform system design and development activities for web and mobile technologies.
- Modify and update the manual of operations to contain specific and relevant written procedures, policies, and forms to meet quality standards requirements.
- Assist in developing and maintaining methodologies for project and resource reviews during projects or upon their completion.
- Compile feedback on resource performance on a project and store it for future reference.
- Perform additional activities as required to ensure the success of the work team.
NOTE:
Competencies
Communication:
- Speaks and writes clearly and effectively
- Listens to others, correctly interprets messages from others and responds appropriately
- Asks questions to clarify, and exhibits interest in having two-way communication
- Tailors language, tone, style and format to match the audience
- Demonstrates openness in sharing information and keeping people informed
Teamwork:
- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Technological Awareness:
- Keeps abreast of available technology
- Understands applicability and limitations of technology to the work of the office
- Shows willingness to learn new technology
Education
a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or
b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s level or equivalent).
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views;
- Have demonstrated intention to study further or work in a field relevant to the work of Information and Communications Technology, Information Management, Project Management, Business Management, Marketing, Communications and/or Library Science;
- Be familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms;
Work Experience
Languages
English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of another official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.
Assessment
Applicants are encouraged to clearly indicate their areas of interests and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselve
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